Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Housekeeping Manager to join its team. As a Housekeeping Manager, you will be is to ensure that daily housekeeping operations run smoothly, and that guest satisfaction is achieved. You supervise all housekeeping employees, organize their shifts, train and motivate them. You implement sanitation regulations and manage the budget and costs of the department with care by following the company’s SOPs. The Housekeeping Manager reports directly to the Rooms Division Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
Manage the overall housekeeping and laundry operations, including managing a team of housekeepers and ensuring that they are providing exceptional service to guests
Implement and maintain Grecotel's housekeeping and laundry standards and procedures throughout the property
Develop and maintain effective working relationships with other departments to ensure seamless communication and cooperation across all aspects of operations
Create and maintain comprehensive work schedules, ensuring that staffing levels are appropriate for the occupancy levels of the property
Monitor and control inventory levels of cleaning supplies and linens to ensure that adequate supplies are always available
Ensure that all equipment and machinery, including guest room appliances, are in good working order through regular inspections and maintenance
Train, mentor, and support the housekeeping staff to ensure that they have the tools and knowledge they need to provide excellent service to guests
Requirements
At least 3-5 years of housekeeping management experience in a luxury hospitality environment
Strong leadership skills, with a track record of successfully managing teams of staff
Excellent communication skills, with the ability to interact effectively with guests and staff at all levels of the organization
Good organizational and time management skills, with the ability to prioritize tasks effectively
Strong attention to detail, with a thorough understanding of housekeeping and laundry operations
Ability to work well under pressure and handle multiple tasks simultaneously