Ella Resorts is a newly established hospitality management company, boasting a collection of eco-chic hospitality properties. In 2024, Ella Resorts will be operating a portfolio of 7 lifestyle & family resorts on the islands of Rhodes, Corfu & Crete, offering exceptional quality and service excellence. In order to support our rapid growth we are seeking to hire:
Groom
Position Summary Duties include answering guest questions about their facility, helping guests with their luggage to and from their vehicle and coordinating with other staff to ensure guest safety.
Scope
Assists guests by offering answers to questions
Handles and carries luggage for arriving and departing guests
Assists front desk staff
Assists the guest service department to set up any upcoming events and update any signs
Assists other employees in similar tasks
Ensures that guests staying at the hotel leave safely during an evacuation
Requirements
2+ years working experience in a similar role in 5-star hotels
Degree / Diploma in Hospitality/Tourism will be considered as a plus
Excellent knowledge of English language
A second language (French, German, Russian or Italian) will be considered as a plus
Position attributes
Flexibility to respond to a range of different work situations
Passion for delivering exceptional levels of guest service
Negotiation and excellent Communication skills
Pleasant personality, client oriented
Benefits
Accommodation & daily meal
Competitive remuneration package & benefits
Continuous training
Career prospects on a transparent working environment
Company team events
Collaborative working environment
Ella Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it. Join us today to build our future together. All applications will be acknowledged and treated as strictly confidential.