About Us: Bayantech is a leading professional language service provider, specializing in certified, high-quality, and innovative translation and localization solutions across more than 260 languages. Our dedication to excellence and cutting-edge technology positions us at the forefront of the localization industry. We are seeking a skilled and motivated Account Manager to join our team and contribute to our ongoing success.
Responsibilities:
Act as the primary point of contact for all client account management matters.
Foster and maintain robust, long-lasting relationships with clients.
Negotiate and finalize contracts to maximize profitability.
Cultivate trusted advisor relationships with key accounts, stakeholders, and executive sponsors.
Oversee the timely and effective delivery of our solutions, aligning with client needs and objectives.
Provide clear and consistent communication regarding the progress of initiatives to both internal and external stakeholders.
Identify and develop new business opportunities with existing clients and pinpoint areas for improvement to achieve sales targets.
Monitor and forecast key account metrics, including quarterly sales results and annual projections.
Prepare and present comprehensive reports on account status.
Collaborate with the sales team to identify and capitalize on growth opportunities within the designated territory.
Address and resolve challenging client requests or escalations as necessary.
Requirements and Skills:
2-4 years of experience within the localization industry.
BA/BS degree in Business Administration, Sales, or a related field.
Proficiency in English, both spoken and written.
Proven ability to communicate, present, and influence stakeholders at all organizational levels, including executive and C-level.
Extensive experience with CRM software (e.g., Salesforce, Zoho CRM, Hub Spot) and MS Office Suite, particularly MS Excel.
Demonstrated capability in delivering client-centric solutions that meet specific needs.
Strong multitasking skills with an acute attention to detail.
Excellent listening, negotiation, and presentation skills.
Superior verbal and written communication abilities.
What We Offer:
Hybrid work model, offering flexibility between remote and on-site work.
Opportunities for professional development and career advancement within a leading company in the localization and translation sector.