Job Opportunities in Egypt


July 26, 2024

AccorHotel

شرم الشيخ

CONTRACT


Executive Assistant to GM

Job Description

  • Provides administrative support to General Manager. Ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
  • Types, files and upkeeps all private and confidential matters related to the executive office
  • Sets up a systematic and efficient filing system, both for hardcopies as well as all electronic data, that enables quick retrieval; ensures all files are kept up-to-date at all times.
  • Prepares the relevant materials for all meetings attended by General Manager.Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and any other meetings.
  • Prepares and circulates the minutes of the meetings.
  • Answers telephone calls courteously and gives information to callers. Routes call to appropriate official and places outgoing calls.
  • Makes copies of correspondence or other printed matters.
  • Prepares outgoing mail.
  • Types, takes dictation and minutes, draft letters, files and traces and composes correspondence.
  • Monitors and maintains the proper appearance of the office area.
  • Handles outgoing mails by courier.
  • Makes and confirms appointments for the General Manager.
  • Provides assistance & support to internal customers in other departments as appropriate.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Greets visitors, ascertains nature of business, and directs visitors appropriately.
  • Attends and contributes to all training sessions and meetings as required.
  • Exercises responsible behavior at all times and positively representing the hotel team.
  • Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organizations.
  • Ensures high standards of personal presentation and grooming.
  • Carries out any other reasonable duties and responsibilities as assigned.

Qualifications
  • Minimum 3 years of experience and minimum 1 years in a similar role.
  • Experience in shorthand, MS Office.
  • Egyptian Nationals only.
  • Fluent in English

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