Job Opportunities in Egypt
August 6, 2024
Coca‑Cola HBC Austria GmbH
الإسكندرية
DWT Expert
Egypt (Alexandria)
Information Technology
On-site
Early Careers
Purpose
DWT or Ticket Digital Workplace Technologies Expert; is a critical position in ensuring the smooth operation of our IT services, providing first-line support to end-users, and managing IT incidents and requests efficiently.
About your new team
We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.
And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.
What we do as a team
Our New Team member needs to
You can be successful in this role if you have Hands-on experience in
How we will support you
At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all.
Join us in nurturing a culture where everyone belongs and contributes to our collective success.
DWT or Ticket Digital Workplace Technologies Expert; is a critical position in ensuring the smooth operation of our IT services, providing first-line support to end-users, and managing IT incidents and requests efficiently.
About your new team
We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.
And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.
What we do as a team
- Deliver results and outcomes through hands-on contribution in Agile Teams & ARTs.
- Transform DTPS/IT services from a classical task-based delivery model into an agile and self-managed delivery unit leveraging standard frameworks (e.g. SAFe, SCRUM …).
- Manage delivery of Vendors’ services and ensuring the compliance of the IT Service Provider(s) to company policies.
- Leverage onsite and country presence to deliver excellent Digital Workplace services, specifically for the BU assigned.
Our New Team member needs to
- Plan, execute and monitor results specifically for the BU as per position accountability.
- Collaborate with specific DTPS/IT BU Director.
- Develop team and conduct regular feedback, create development plans and execute performance reviews.
- Collaborate in an engaging way with different stakeholders.
- Create collaborative environment to build and develop agile thinking and support the agile delivery concept.
You can be successful in this role if you have Hands-on experience in
- Service Desk & Onsite Support.
- Asset & Configuration Management.
- Service Performance Management.
- Cloud (Edge Server Management or Country Application Management within Azure Cloud…)
- Network Management (WAN, LAN, Wifi, VPN …).
- End-User Device Lifecycle management (Intune & MDM Management, M365, Collaboration & User Productivity Suites).
- IT Service Management Processes (e.g. IR, SR, CR, Problems), Automation, Knowledge Management & Housekeeping.
How we will support you
- We offer a highly dynamic Environment
- Constant learning opportunities
- Exposure to different stakeholders and other Business units.
At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all.
Join us in nurturing a culture where everyone belongs and contributes to our collective success.
We regret to inform you that this job opportunity is no longer available
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