Job Opportunities in Egypt


April 9, 2024

AccorHotel

الإسكندرية

FULL TIME


Duty - Night Manager

Company Description
At Rixos, all-inclusive is synonymous with luxury. Our unique All Inclusive – All Exclusive offering combines all-inclusive advantages with exclusive privileges. Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone.


Job Description

  • Ensuring the smooth operation and coordination of all departments
  • Acting as the main point of contact for customers and staff, particularly during shifts
  • Dealing with customer complaints, queries, and requests for information
  • Ensuring all health and safety regulations are adhered to by all staff and visitors
  • Managing cash handling and banking procedures
  • Performing administrative tasks such as scheduling shifts and managing employee performance
  • Training staff and monitoring their performance and progress
  • Communicating effectively with staff and upper management
  • Ensuring that all facilities are kept clean and well maintained
  • Assisting in the development and implementation of organizational policies and procedures

Qualifications
  • Proven experience as a Duty Manager or relevant role
  • Strong leadership and people management skills
  • Good knowledge of operations management
  • Ability to handle the pressures of simultaneously coordinating a wide range of activities
  • Customer-service oriented with excellent communication skills
  • Knowledge of industry’s legal rules and guidelines

Additional Information
have excellent communication, negotiation, leadership, and organizational skills, as well as a creative and flexible mindset. You should be able to work under pressure, handle multiple tasks, and deal with different types of people and situations. You should also have a passion for entertainment and a good knowledge of the latest trends and technologies in the field.

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