Job Opportunities in Costa Rica
October 7, 2024
Accenture
Heredia
OTHER
Service & Interaction Design Senior Analyst
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
A Service & Interaction Design Senior Analyst presents and delivers user flows, prototypes, low to high fidelity UI designs, interaction flows, design driven solutions, and customer journeys, to effectively communicates expected behavior, user experience, and ideation.
This role is expected to coach new talent in matters of design quality, and client communications.
A Service & Interaction Design Senior Analyst should be able to support leadership in multiple projects. Is expected to contribute in the coordination and execution of design projects, managing stakeholder relationships and fostering collaborating amongst designers.
#LI-LATAM
This role is expected to coach new talent in matters of design quality, and client communications.
A Service & Interaction Design Senior Analyst should be able to support leadership in multiple projects. Is expected to contribute in the coordination and execution of design projects, managing stakeholder relationships and fostering collaborating amongst designers.
Key Responsibilities
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Articulating, in written and verbal form: needs, expectations, challenges and solutions in an engaging matter, fostering trusting relationships with stakeholders and peers.
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Assuming responsibility for their own design work and junior teammates outputs throughout the full project lifecycle.
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Plan and run usability studies, being moderated or unmoderated, in person or remotely.
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Intaking and synthesizing information through user journeys, sitemaps, interaction flows, wireframes, and other intermediate deliverables.
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Coach and support project team across disciplines: research, content, motion, visual, project management, technology.
#LI-LATAM
Job Qualifications
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+4 years of relevant experience in User Experience and User Interaction/Interface (supporting, design, UI, etc) digital products
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It is required to fluently speak English and Spanish to work with clients from around the globe.
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Problem solving skills and methodologies as Design Thinking, Design Sprints, Agile, problem framing and solution, information gathering among others.
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Background on Visual Arts, Graphic Design, Industrial Design, Interaction Design, Business Design, Service Design, Product Design, User Research or similar.
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Strong knowledge in wireframing and prototyping tools: Figma, Sketch, Adobe XD.
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Knowledge in Adobe Creative Suite tools as Adobe Photoshop and Illustrator.
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Strong knowledge in Microsoft Office tools: Power Point, Word and Excel.
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Experience in digital solutions, accessibility, digital design trends, and working with interdisciplinary teams such as development or implementation teams.
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Experience designing for mobile platforms (i OS guidelines, Material Design and Responsive Web Design).
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Knowledge or interest in the use of in any of these areas: Behavioral Science, Designing for Cloud, Design Research, Sustainability, Spatial Design, Product Design.
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