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Zapotal Golf & Beach Club is seeking a Server to join the Food and Beverage Service Department.
The Server is responsible for contributing the a great member and guest dining experience. The server will provide excellent customer service, a robust understanding of the menu, and attention to detail during the members dining experience. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.
RESPONSIBILITIES OF THE POSITION:
- Get to know all the members, their families and guests by name and be familiar with their tastes and preferences.
- Perform all assigned tasks efficiently, promptly, professionally, and courteously. Follow all service sequence instructions, standard operating procedures, and checklists as directed by the Shift Supervisor or Food and Beverage Manager.
- To be an exemplary ambassador of Zapotal by always promoting the best interests of the club, promoting internal activities and events and making each visit special for all diners.
- Actively participate in all meetings, events and activities held in Food & Beverage.
- Take an interest in and take responsibility for promoting daily food and beverage offerings in order to improve
- Consistently average spending and keep members interested in new food and beverage ideas.
- Maintain a good working relationship with all co-workers and supervisors.
- Take care of all work equipment, uniforms, tools, and electronic equipment entrusted to them during their normal duties. Glassware, crockery and cutlery should always be spotlessly clean.
- Assist the Shift Supervisor in the opening and closing, assembly and disassembly of any shift or area that is his/her sole or shared responsibility.
- Supervise and observe the members' experience at dinner. Ensure guests are satisfied with all aspects of their dining experience and respond promptly and courteously to special requests or feedback.
- Charge all accounts accurately to reflect actual consumption, ensuring the correct member is always charged.
- Always be willing to help co-workers, without being asked, with any task that needs to be done.
REQUIRED ATTITUDES/ BEHAVIORS
Excellent customer service skills and a strong work ethic. Professional manners, discretion and appearance. Energetic and enthusiastic. Ability to work in a team. Positive attitude and exceptional communication and interpersonal skills to provide top-notch service to members, guests, and team members.
REQUIRED EXPERIENCE, ABILITIES, and/ or SKILLS
- Preferably completed secondary education.
- At least 3 years of experience in a waiter position in a good hotel, fine dining restaurant or private club
COMPETENCIES FOR SUCCESS IN THE ROLE
- Participative, proactive, self-starting, service-oriented, good personal presentation, responsible, flexible, eager to learn, familiar with table service, good basic knowledge of food and beverage products and techniques.
- Experience in cooking, knowledge of wines.
REQUIRED EDUCATION
Preferably, completed secondary education.
HEALTH AND SAFETY NEEDS
1. You need to stand for more than 5 hrs.
2. Need to switch from cold to hot constantly.
3. Need to be able to carry more than 8 Kg
About the Project - Zapotal Beach Club
Zapotal Golf & Beach Club is located on the North Pacific shore of Costa Rica in the heart of the Gold Coast. Costa Ricans are known for their Pura Vida attitude- a “pure life” with low stress, good times, and the great outdoors. Guanacaste is one of National Geographic’s five Blue Zones and retains its allure as one of the most hospitable places in the world. Members can enjoy adventures on sea and land, a leisurely round on the 18-hole Tom Fazio golf course, delight in local organic meals, and indulge in a spa treatment or a workout. Take this friendliness and infuse it into a one-of-a-kind private family community, and you get pure magic. It’s the Discovery way. Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about our club, please visit:
https://zapotalbeachclub.com/
About Discovery Land Company
Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts worldwide. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.
We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.