September 17, 2024

L. L. Bean

Escazú

OTHER

Reporting Analyst II

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."

Position Purpose: Understand business needs, collect and analyze data to elaborate reports that offer opportune information for decision making, that allow achieving goals and strategic objectives of the company. Recommend or work on continuous improvement projects. Provide mentoring, guidance and technical expertise to other analysts as needed in order to achieve goals.

We offer:

Extraordinary employee experience
Work from home in Costa Rica
Fitness subsidy
Flexible schedule
L.L.Bean products employee discount
Company doctor
Tuition reimbursement
Outdoor days (paid days to enjoy outdoor activities)
Asociación solidarista
Life and medical insurance (including dental plan)

About the role:

Design and maintain reports that provide reliable information to support business processes, projects and decision-making. Elaborate required databases to recollect and connect data at the required level of detail, using the available tools. Evaluate business needs, clearing up doubts as necessary. Analyze available data sources, determine required data and validate obtained results to assure accuracy of the reports.
Analyze data with the objective of responding to the needs of information, understanding and being able to identify data sources. The analyst should have advanced knowledge of the data sources available.
Ensure the quality and integrity of data shown in the reports.
Create and maintain documentation of all development efforts.
Be the owner of reports. Maintain documentation updated to allow usefulness, accuracy and repetitiveness of reports. Identify trends and its causes and provide value added analysis to reporting.
When being the owner of reports, ensure understanding of the data shown in the reports and their logic.
If needed due to capacity constraints, run reports showing performance of company's processes or supporting business processes.
Make recommendations, work or guide others on the improvement of existing procedures/reports, decreasing time and steps to reproduce, by using the tools available. Implement best practices, standardization, new concepts and ideas.
Execute investigation, troubleshooting and customer follow up related to the reports. Assist users of reports with the interpretation of data as necessary.
Provide mentoring, guidance, analytical support and technical expertise to other analysts as needed in order to achieve goals.
Search for business knowledge and share it with the team.
Participate in projects as required to provide data and analytical support.
Demonstrate advanced communication skills and provide exceptional customer service to business partners and customers. Be able to identify priorities of requests; respond in a prompt and accurate way to requests or questions from customers. Communicate issues/concerns to leaders/capacity planner in a timely matter.
Execute all of the above demonstrating the EIM values.

About you:

Education Level: Advanced student (or graduated) in Industrial Engineering, Business Administration or related field (preferred but not limited to)
English Level: Advanced (C1 level)
Previous experience is not required, but it’s a plus.

Skills and Qualifications:

Required:

SQL Programming knowledge
Microsoft Excel
Leadership
Negotiation skills

Nice to have:

Visual basic programming knowledge
Power BI management
Python
Tableau

Advanced:

Attention to Detail
Results Oriented
Innovation & Continuous Improvement mindset
Team Player

Intermediate:

Data management and data warehouse understanding
Reporting and visualization tool knowledge
Learning agility
Analytical skills
Communication Skills
Customer Focus
Technical Skills
Problem Solving
Emotional Intelligence
Business Knowledge
Decision making
Self-development and learning desire

"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."