August 29, 2024

Auto Services Unlimited, Inc

San José

FULL TIME

Remote Service Business Development Center (BDC) Specialist-Spanish bilingual

Auto Services Unlimited is seeking a Remote Service BDC Specialist
Are you passionate about providing exceptional customer service while helping businesses grow? Do you thrive in a remote work environment? We are seeking a highly motivated and skilled Remote Service BDC Specialist to join our dynamic team.
Responsibilities:
· Engage with potential and existing clients via phone, email, and chat to understand their needs and offer our services.
· Respond promptly to customer inquiries and provide accurate information about our products and services.
· Generate leads and set up appointments for our service team.
· Build and maintain strong, positive relationships with clients, ensuring their satisfaction and loyalty.
· Utilize CRM software to track and manage leads, sales, and customer interactions.
· Continuously improve product knowledge and stay informed about the latest developments in our industry.
· Achieve and exceed performance metrics.
Requirements:
· Proven work experience in a customer service or sales role, preferably in a BDC or similar setting.
· Excellent communication skills, both written and verbal.
· Strong phone presence and ability to handle high call volumes.
· Ability to work independently in a remote setting while maintaining a high level of productivity and accountability.
· Proficient in using CRM software and other sales tools.
· Self-motivated, proactive, and able to adapt to a fast-paced and ever-changing business environment.
· Strong problem-solving skills and a customer-focused mindset.
· High school diploma or equivalent; Bachelor's degree in Business, Marketing, or related field is a plus.
· Automotive service knowledge is a plus.
Benefits:
· Competitive salary and performance-based incentives.
· Flexible remote work schedule.
· Opportunities for professional development and advancement.
· Joining a collaborative and supportive team committed to success.
· Making a significant impact on the growth and success of our business.
If you are driven, customer-oriented, and passionate about helping businesses succeed, we would love to hear from you! Apply now to join our Remote Service BDC team and take part in shaping the future of our company.
Job Type: Full-time
Experience:

Customer Service: 2 years (Required)
Automotive Service: 1 year (Required)
Service Advisor: 1 year (Required)

Language: