Job Opportunities in Costa Rica


October 11, 2024

Qorvo

Heredia

OTHER


INGENIERO DE CALIDAD

INGENIERO DE CALIDAD
Experience Level: Individual Contributor
Job Type: Full-Time
Location: Costa Rica - Heredia, CR
Requisition ID: 8386
Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global manufacturing scale to quickly solve our customers' most complex technical challenges. Qorvo serves diverse high-growth segments of large global markets, including consumer electronics, smart home/Io T, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense. Visit www.qorvo.com to learn how our diverse and innovative team is helping connect, protect and power our planet.

Job Overview
Execution of professional tasks related to the planning, application and development of various areas of the Quality Control and Assurance System, aimed at continuous improvement and defect prevention, while complying with the established principles, policies and efficiency standards.

What You Will Do
  • Lead the process of attention, investigation and response to Customer Complaints, ensuring the correct and effective application of Lean tools in problem resolution.
  • Coordinate continuous improvement projects throughout the production process to prevent the recurrence of quality problems, generating synergy through the involvement of the applicable functional areas according to each case.
  • Prepare procedures, visual aids and training materials to prevent quality problems through dissemination, training and staff awareness.
  • Prepare and present projects and reports related to Quality results at both local and corporate levels.
  • Supervise the MRB (Material Review Board) and CCB (Change Control Board) processes, ensuring effective and efficient processes that facilitate decision-making in an expeditious manner and with the correct information.
  • Design and implement tools for data collection and analysis that allow obtaining the information required for decision-making at the management level.
  • Coordinate the obtaining of samples related to Customer Complaints, design the required analysis processes and the reporting of results, and ensure the appropriate disposal of the material when it is no longer required.
  • Maintain accurate and updated records of the investigations carried out and in process, for reference, research and internal consultation purposes, as well as to be presented in internal, corporate, external entity or client audits.
  • Participate in the interviews, selection, hiring and training processes of new personnel in the area in which the position is developed. Effectively carry out other tasks and activities assigned within the Quality Department.


What You Will Need
  • Bachelor's degree in a career that qualifies you for the position. (Industrial, Electrical, Electronic, Mechanical, Electromechanical, Mechatronic Engineering or similar)
  • Knowledge of Quality Systems governed by standards such as ISO 9001, IATF 16949, ISO 50001 and ISO 14001 is desirable.
  • Knowledge of sampling plans according to standards such as ANSI/ASQ Z1.4 & Z1.9, ASQ H1331, or ISO 2859-1 is desirable.
  • Experience in EPA areas governed by ANSI/ESD S20.20 is desirable. Experience in automated or manual measurement tools to verify product conformity is desirable.
  • Experience in carrying out FMEA processes, risk analysis and design of Control Plans according to AIAG guidelines is desirable.
  • Mastery of MS Excel, including pivot tables, dynamic tables and queries. Desirable with knowledge in Power BI and JMP.
  • Desirable with knowledge in SAP and Siemens Opcenter.
  • 5 years' experience as a Quality Engineer.
  • Excellent organizational, time management and communication skills.
  • Excellent communication skills, both written and verbal. Highly organized, detail-oriented and focused on deadlines. Advanced level of English (listening, reading and speaking). Essential


Descripción general del Puesto
Ejecución de labores profesionales relacionadas con la planificación, aplicación y desarrollo de diversas áreas del Sistema de Control y Aseguramiento de la Calidad, orientadas a la mejora continua y la prevención de defectos, atendiendo a su vez los principios, políticas y normas de eficiencia establecidas.

Responsabilidades del Puesto
  • Liderar el proceso de atención, investigación y respuesta a Customer Complaints, asegurando la correcta y efectiva aplicación de herramientas Lean en la resolución de problemas.
  • Coordinar proyectos de mejora continua a lo largo del proceso productivo para prevenir la recurrencia de problemas de calidad, generando sinergia mediante el involucramiento de las áreas funcionales aplicables según cada caso.
  • Preparar procedimientos, ayudas visuales y materiales de entrenamiento para prevenir problemas de calidad mediante la divulgación, la capacitación y la concientización del personal.
  • Preparar y presentar proyectos e informes relacionados con los resultados de Calidad tanto a nivel local como corporativo.
  • Supervisar los procesos de MRB (Material Review Board) y CCB (Change Control Board), garantizando procesos efectivos y eficientes que faciliten la toma de decisiones de forma expedita y con la información correcta.
  • Diseñar e implementar herramientas para la recolección y análisis de datos que permitan obtener la información requerida para la toma de decisiones a nivel gerencial.
  • Coordinar la obtención de muestras relacionadas con Customer Complaints, diseñar los procesos de análisis requeridos y el reporte de resultados, y garantizar la disposición apropiada del material cuando ya no es requerido.
  • Mantener registros precisos y actualizados de las investigaciones realizadas y en proceso, para efectos de referencia, investigación y consulta interna, así como para ser presentados en auditorías internas, corporativas, de ente externo o de clientes.
  • Participar en los procesos de entrevista, selección, contratación y entrenamiento de nuevo personal del área en el cual se desarrolla el puesto.
  • Ejecutar de forma efectiva otras labores y actividades que le sean asignadas dentro del Departamento de Calidad.


Requisitos del Puesto
  • Bachillerato Universitario en una carrera que lo faculte para el desempeño del puesto. (Ingeniería Industrial, Eléctrica, Electrónica, Mecánica, Electromecánica, Mecatrónica o similar)
  • Conocimientos de Sistemas de Calidad regidos por normas como ISO 9001, IATF 16949, ISO 50001 e ISO 14001.
  • Deseable con conocimiento en planes de muestreo según normas como ANSI/ASQ Z1.4 & Z1.9, ASQ H1331, o ISO 2859-1.
  • Deseable con experiencia en áreas EPA regidas por la normativa ANSI/ESD S20.20.
  • Deseable con experiencia en herramientas de medición, automatizadas o manuales, para verificar la conformidad del producto.
  • Deseable con experiencia en la realización de procesos de FMEA, análisis de riesgo y diseño de Control Plans según los lineamientos de la AIAG.
  • Dominio de MS Excel, incluyendo tablas pivote, tablas dinámicas y querys.
  • Deseable con conocimientos en Power BI y JMP.
  • Deseable con conocimientos en SAP y Siemens Opcenter.
  • Experiencia de 5 años como Ingeniero de Calidad.
  • Excelentes habilidades de organización, gestión del tiempo y comunicación.
  • Excelentes habilidades de comunicación, tanto escrita como verbal.
  • Altamente organizado, orientado a los detalles y centrado en los plazos.
  • Nivel avanzado del idioma inglés (escuchar, leer y hablar). Indispensable


MAKE A DIFFERENCE AT QORVO

We are Qorvo. We do more than create innovative RF and Power solutions for the mobile, defense and infrastructure markets – we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.

We are an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, military or veteran status, physical or mental disability, genetic information, and/or any other status protected by law.
Qorvo is an E-Verify Employer. For more information, please see the Right to Work and E-Verify Participation posters.

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