Failure Analysis Laboratory Supervisor

July 30, 2024

Philips

Alajuela

Job Title

Failure Analysis Laboratory Supervisor

Job Description

Failure Analysis Laboratory Supervisor

Ensures an efficient and effective operation of the Failure Analysis Laboratory through the compliance of Quality System and regulatory bodies' requirements.

Responsibilities

Review complaint data and identify trends; escalate significant issues to QA management as needed.

Collaborate with other internal groups to respond to product inquiries and issues
Provide the FA Lab team with all the tools and equipment required to perform the decontamination of the returned product and complete investigations in a timely manner.
Lead a multidisciplinary team that will strength people management skills.
High level of exposure to local and out of the country teams. In this position there is the possibility to gain experience and knowledge related to Post Market Surveillance processes.

Requirements

Bachelor degree in Industrial Engineering, Electronic Engineering, Electromechanical Engineering, Quality Engineering or similar or a combination of equivalent job experience in related field.
2 years of experience leading teams.
2 years of related experience in complaints processing and/or investigation in the Medical Device, Pharmaceutical, Biopharmaceutical industry.
Detailed oriented, results driven and a good communicator.
Advanced English knowledge.
Administrative shift, on site

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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