September 13, 2024

TD SYNNEX

San José

OTHER

Electronic Display Engineer

Job Purpose:

At TD SYNNEX - Shyft Global Services t his role requires a proactive, customer-focused individual with excellent communication and problem-solving skills, a strong technical background on Display products and services, including but not limited to DVLED, LCD, OLED, collaborative displays. Ability to work collaboratively with various stakeholders to drive sales and ensure customer satisfaction.

Responsibilities:

Contribute to the technical sales efforts of Information Display products and services, including but not limited to DVLED, LCD, OLED, collaborative displays.
Review project designs with stakeholders and recommends appropriate solutions.
Understands integration drawings in the AV space to include segments such as command and control, corporate, education, post-production.
Conduct pre-sales functions including product specifying, solution quoting, and proposal development.
Prepare and conduct technical training for customers, sales channel partners, solution specifiers, and internal teams.
Support assigned sales representative(s), region(s), and/or product(s) and vertical(s) by attending sales meetings, addressing technical inquiries, assessing customer pain-points, conveying solution requirements, and resolving pre- and post-sales technical product issues.
Ability to engage new customer opportunities, maintain existing relationships, and follow up with our reseller/integrator networks through email and phone correspondence.
Document and convey Voice of Customer (VOC) for technical product-related topics, such as requirements for future products/features, to appropriate internal representatives.
Assist in project implementation and other professional services as needed.
Act as a liaison between sales organization and field services to ensure successful project installations.
Advocate customer needs and new ideas to US and HQ Product Management teams.

Knowledge Skills and Experience:

Bachelor's degree or equivalent work experience preferably with a System Integrator
Certified Technology Specialist-CTS (Preferred)
Minimum of 5 years of experience in technical product and solution sales (preferably in Audiovisual, DVLED, Collaborative displays, Information Display industries, Post-Production, Virtual Reality, etc.)
Strong understanding of Content Management Solutions (CMS)
Strong understanding of project specifications, system drawings, floor drawings and blueprints
Knowledge in all MS Office Applications (Excel and Power Point). Knowledge of CRM (Salesforce), CMS, CAD and/or Revit software a plus, Smartsheet
Exemplary Interpersonal, time management and decision making
Strong Analytical and problem-solving skills with ability to organize and prioritize multiple tasks
Aggressive self-starter with ability to identify, utilize and leverage internal resources
Excellent communication skills - both written and verbal
Ability to document and escalate technical and project documentation
Strong organizational and analytical skills
Ability to work in fast paced, stressful environments while exercising sound judgment and decision making
Sales Force.com experience a plus
Industry relationships with integrators, end users

Key Skills

What's In It For You?

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.