Job Opportunities in Costa Rica
August 30, 2024
Rad Hires
San José
OTHER
Ecommerce Customer Service and Sales Support - LATAM
Ecommerce Customer Service and Sales Support - LATAM
Our client is a dynamic and fast-growing company specializing in multiple e-commerce brands. Their mission is to provide exceptional order fulfillment for their customers.
They are looking for a Contract Customer Service and Sales Support to join their team. The ideal candidate will have a strong understanding of Amazon, e Commerce, and Shopify, as well as 5-10 years of experience in a similar role.
Responsibilities:
- Provide excellent customer service to customers
- Resolve customer inquiries and complaints
- Answer questions about products and services
- Process orders and refunds
- Track orders and provide shipping updates
- Work with other team members to improve customer service
- 5-10 years of experience in a similar role
- Proven experience in e-commerce customer service and sales support
- Familiarity with platforms like Amazon, Walmart, e Bay, Faire, Shopify, and Magento.
- Excellent English communication skills, both written and verbal.
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure.
- Detail-oriented with a commitment to accuracy.
- Proficient in Google Suite (Google Docs, Sheets, Gmail).
We regret to inform you that this job opportunity is no longer available
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