October 14, 2024

Bosch Group

San Francisco

OTHER

CREDIT JUNIOR ANALYST INTERN (4 MONTHS)

Company Description
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.
More information at www.boschservicesolutions.com

Job Description
Position Summary
The Credit, Collections and Deductions Expert Analyst support the Invoice to Cash end-to-end process in the Business Service Center. Learning and completing daily Collection tasks.
General Job Responsibilities

Completing daily tasks, with assistance from an Expert/ Senior role , including:

Credit agency management.
Credit management and monitoring.
Collections and deductions management.
Customer and credit master.

Generate and communicate process improvement ideas.
Generate work-plans to meet targets and manage workload balances.

Work to understand the processes and activities required in the invoice to cash process/deduction through training, skill acquisition and continuous improvement, with assistance from an Expert/ Senior.
Manage low risk portfolio.
Support and follow up for a daily application and discrepancy management.
Research about solutions, generate and communicate process improvement ideas with assistance from an Expert/ Senior.
Support answering of questions on the telephone or via email.
Work in a team environment, which involves collaboration, active participation in team meetings and tasks, and use of team-based methods and tools.
Participate in at least 2 CIP processes and propose innovation ideas within AR-Area
Follow and implement best practices and processes defined by the company, to work with high standards of quality.
Participate to status meetings (internal).
Attend internal training.
Perform other functions related to the position.

Qualifications

Student in accounting or a related field.
Knowledge of computer skills including MS Office (Excel) and Adobe Reader.
Desired but not required experience with SAP, banking portals, and other ERP systems, preferred.
English level B2

Additional Information
Bosch Service Solutions Costa Rica (@boschcostarica) • Instagram photos and videos