September 16, 2024

Insight Therapy Solutions

Santiago de Chile

FULL TIME

CH - Healthcare Sales Representative

Job Title: Healthcare Sales Representative
Company Overview:Insight Therapy Solutions is a rapidly growing mental healthcare organization dedicated to improving the well-being of individuals and communities through innovative mental healthcare solutions. As we continuously expand our reach to provide quality healthcare services to those in need, we seek a dedicated Healthcare Sales Representative who shares our passion for positively impacting people's lives.
Job Description:

Answering inbound calls, replying to emails, and performing outbound calls for missed calls
Reaching out to clients by phone, email, and fax
Contacting and persuading clients on the waitlist to schedule talk therapy sessions with available therapists who match their needs
Developing rapport with clients by demonstrating a friendly, caring, and helpful manner to put them at ease
Understanding clients through quality conversations
Collecting necessary demographic and insurance information, and handling referrals and clinical history to match clients with the most suitable provider/therapist
Accurately recording all information in the system/s in real-time
Utilizing an EHR system to schedule appointments, record client information during the intake process, and update stored information as necessary
Communicating regularly with key referral sources to ensure proper placement
Handling other tasks as assigned by management

Skills/Knowledge:

Strong sales, persuasion, and organizational skills
Excellent English language proficiency, written and spoken
Proficiency in Spanish is a plus
Strong interpersonal skills, including written and oral communication skills
Experience in B2B sales is a plus
Ability to work independently in a remote setting
Ability to adapt to industry changes in policies and procedures
Ability to quickly learn, adapt, and navigate different software, such as Thera Nest, EZ Claim, Google Workspace, Ring Central, Zoho, etc.
Strong analytical and data-gathering skills
Ability to work well with clients in mental or emotional distress
Comfort dealing with ambiguity and the ability to work independently
Ability to work well within a team
Strong problem-solving skills with the capacity to quickly identify and address solutions to complex situations

Qualifications/Requirements:

Must have at least two years of prior Sales experience, preferably in US Healthcare or mental health services
Experience in working remotely or in a BPO company is preferable

System Requirements:

Desktop/Laptop: Your processor should be at least Intel Core i5 or higher or equivalent with 8GB of RAM
Internet connection should have at least 10Mbps

Work Hours:

Full-time (40 hours a week)
Monday-Friday
8 AM-5 PM Pacific Time (1 hour lunch and 2 15-minute breaks)

Insight Therapy Solutions is an equal-opportunity company. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Job Type: Full-time
Application Question(s):