General administrative support: Deals with complex administrative and organizational assignments independently and takes care of general administrative tasks.
Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines services that are specific to the department.
Accommodates customer’s specific needs.
Work processes in own area of responsibility: Initiates new processes or modification of processes and coordinates the introduction of new or modified processes.
Handling of administrative projects: Acts as project coordinator/manager for administrative projects (design, planning, implementation, communication, etc.) -Supervisory tasks: Mentors temporary employees or apprentices or assumes a limited project coordination/management role.
Proactively engage stakeholders to ensure that on site client’s expectations are met through high levels of customer service -Effectively manage service vendor to ensure an on time deliverable system.
Key performance indicators:
Enhance operational effectiveness and efficiency
Consistently monitor and control the quality of performance