Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We're 100 years young and we need you!!
Job summary
As a member of the store"s Management Team, the Supervisor/Department Manager is responsible for managing and leading the department by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.
Benefits:
An amazingly friendly team
Continued career opportunities
Profit-sharing (conditions apply)
Employee discount
Diverse, inclusive and safe working environment
Work-life balance
Flexible work hours
Ongoing training and learning
Scholarship opportunities
Reward and recognition program
Group benefit plan (conditions apply)
On-site parking
Public transportation nearby
Free coffee
Working for an employer that"s involved in the community
Working for a locally owned business
And much more!!
Responsibilities:
Foster a culture that values excellent customer service.
Maintain the quality of the department"s presentation to ensure customer expectations are met.
Plan and manage daily/weekly departmental activities, objectives and seasonal changeovers.
Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations.
Manage team members" performance, provide informal and constructive feedback, and recognize achievements and efforts.
Prepare work schedules that meets business needs while working withing budget guidelines.
Help with the store opening and closing responsibilities.
Assist in selecting and orientating new employees.
Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
Ensure compliance with Health and Safety regulations.
Requirements / Skills
Supervisory, leadership and/or managerial experience or relevant experience
Ability to work shifts (days, evenings, week-ends and holidays)
Approachable
Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
Ability to plan, organize, communicate, delegate and follow up team"s activities and projects
Strong computer skills
Ability to work in a fast-paced environment
Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
Ability to operate cash register (asset)
Experience in retail sales, execution and operations (asset)
We regret to inform you that this job opportunity is no longer available