Operations Supervisor

August 23, 2024

Standard Bus

Whitehorse

FULL TIME & OTHER

Operations Supervisor
Why You Should Choose Standard Bus
Standard Bus Contracting offers an opportunity that is rewarding and allows for growth within the company. We offer a competitive remuneration package and employee recognition programs.
The Operations Supervisor role is a hands-on position that requires a strong knowledge of transportation and of Whitehorse and surrounding area. The primary business is school busing and some charters. This role will work closely with the Operations Manager to ensure operational needs are met.
Principal Duties and Responsibilities Include:

Provide leadership and direction to key departments: Operations, Safety, and Training
Maintain awareness of current industry trends and changes
Investigate and initiate change to improve operations systems and procedures
Supervise and direct personnel
Ensure all routes are covered in the most equitable and efficient manner
Assist with driver performance issues by supervising and supporting the training officer(s)
Work closely with the maintenance department to ensure adequate numbers and sizes of units are available to cover all routes
Set-up and input data for driver payroll
Handle public and driver inquiries, hostile or complimentary, demonstrating empathy and professionalism
Establish and maintain relationships with current and future clients
Adhere to company Core Values, and achieve its Strategic Goals

Requirements:

Post-secondary education with emphasis on management; or equivalent experience
Previous operations or transportation industry experience preferred
Previous supervisory experience
Bilingual in French and English considered an asset
Expertise in organizational planning and problem solving
Knowledge of provincial and federal laws & regulations pertaining to industry requirements
Knowledge of WCB and Occupational Health & Safety regulations
Exceptional organizational, analytic problem solving, and diplomacy skills
Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and tact
Proficiency in Microsoft Office