Reporting to the Operations Manager, the Operations Assistant will promote a teamwork culture and successfully overlook the daily operations processes in regard to the coordination of drivers and vehicles. They will also ensure that the organization successfully implements and complies with all procedures, safety and other regulatory requirements. This position will be a term position with possible extension and possibility of it being permanent. This position requires an early start of 5:30am Monday-Friday. Assists in directing the day to day allocation of resources (equipment, people, materials and systems) to achieve delivery targets in a safe and cost-efficient manner. Assists in leading the team of drivers with regards to safety, quality, efficiency, and consistent application of best practices. Directs all loading and unloading operations including problem packages. Provides a strong floor presence within the warehouse and understanding of the process adequate to set the example for others to follow. Stage and move freight. Assist in training and follow up for new drivers Ensures all drivers are knowledgeable on route planning and scanners. Following up when necessary, Assists in loading driver vehicles Reviews daily achievement of targets and reports mis-sorts, driver changes, missed deliveries. Supports and acts on continuous improvement initiatives. Ensures policies and procedures are followed by drivers. Coordinate all packages are being taken by the drivers and being delivered as per customer requirements. Monitor all customer freight brought to the warehouse, collaborate with Operations Manager when issues arise. Follow up with scanning issues, escalating when necessary. Assist with customer inquiries when necessary. Assist as back up to Dispatcher on daily dispatching practices, customer requests, POD requests, special deliveries and pick ups, etc. Provides accurate daily reports. Print labels as required. Maintaining a professional attitude and keeping composure at all times. Driver route planning when necessary. Other duties as assigned by manager. Job Types: Full-time, Permanent Pay: $20.00 per hour Expected hours: 37.5 per week Benefits: