Job Opportunities in Canada

Job Description
Most Wanted Jewellery & Pawn wants to know if you are looking for a career? Are you looking for an opportunity to thrive with a company where everyday is different and exciting? We are a Multi-faceted, solidified and homegrown business right here in the Maritimes! We combine a lovely mix as a financial entity with collateral lending, buying and retail both instore and online!
Most Wanted Jewellery and Pawn has strived to be best of class since opening our doors in 2008, in one of the longest running industries in history. We bring to the table heroic customer service and unique shopping experience all inside a modern and professional environment. Whether our customers are looking to buy, sell or trade we are here to help!
So, if you would like to work in a fast-paced environment where you get to excel in areas of retail you are already passionate about and have an ever evolving experience in countless categories, then please apply and seize the Most Wanted opportunity to become part of our team, our growth and our success!
Check out our Facebook Page : https://www.facebook.com/mostwantedpawn
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Position Summary: Please read through completely.
Online Sales Associates work behind the scenes of our day-to-day store front operations to list and sell a variety of items using online marketplaces. Associates will be responsible for creating listings, taking product photos, and replying to online inquiries regarding products. Additionally, Associates will be picking and packing orders and ensuring they are shipped on time.
Duties and Responsibilities:

• Create item listings for various online marketplaces
• Write effective and compelling item descriptions and titles
• Verify the condition of each item and document any defects
• Take high-quality photos that showcase the item's features, condition, and any damages
• Ensure that all items are accurately described, priced and are authentic
• Effectively research and determine item prices
• Compare with competing listings to ensure competitive and profitable pricing
• Test items as required
• Report any pricing concerns to the Store Manager
• Report any issues with products, orders, or listings to the Store Manager
• Respond promptly and professionally to buyer inquiries, concerns and feedback
• Collaborate with the Store Manager to handle customer returns and refunds, and resolve any customer disputes or order issues
• Effectively negotiate with customers in professional manner
• Stay up-to-date with the online marketplaces’ policies and guidelines to ensure compliance
• Pick and package orders accurately and efficiently ensuring items are not going to be damaged in shipping
• Ensure all orders are shipped on time and in compliance with company policies
• Continuously evaluate sales metrics and adjust listings accordingly
• Ensuring a clean and organized work environment at all times
• Partner with coworkers to create an exceptional customer experience
• Maintain a professional attitude with sincerity and enthusiasm reflecting store’s commitment to our customers
• Communicate effectively with fellow coworkers and managers, displaying respect and effective communication tools
• Organize all daily paperwork ensuring it is neat and filed accordingly
• Keep up to date on new products, updates, features, trends, and other factors that directly affect your duties
• Successfully complete any additional or refresher training as required
• Other related duties as assigned

Thank you and good luck :)
Benefits:

• Awesome discounts on almost everything we sell
• Individual health and dental benefits available after 6 months
• Opportunities for advancement

Minimum Qualifications:

• High school diploma or equivalent
• Experience in online sales considered an asset
• Strong communication and customer service skills
• Excellent organizational and time-management skills
• Ability to work independently and as part of a team
• Familiarity with e Bay and other online marketplace platforms is a plus
• Knowledge of photography and photo editing software is a plus
• Ability to multitask and work under pressure
• Physical ability to lift and move packages up to 50lbs
• Computer literate and able to operate common office machines

Job Types: Full-time, Permanent
Salary: $16.00 Per Hour
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:

• Dental care
• On-site parking
• Store discount
• Vision care

Flexible language requirement:

• French not required

Shift:

• 8 hour shift
• Day shift

Work days:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Charlottetown, PE: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Shift availability:

• Day Shift (required)

Work Location: In person