Job Opportunities in Canada
September 11, 2024
Avensys Solutions Inc.
Edmonton
OTHER & FULL TIME
Inside Sales Representative
Overview
We are seeking a motivated Inside Sales Representative to join our dynamic sales team.
Responsibilities
Pay: $45,000.00-$60,000.00 per year
Benefits:
Expected start date: 2024-10-01
We are seeking a motivated Inside Sales Representative to join our dynamic sales team.
Responsibilities
- Convert BC Quotes into Sales orders.
- Review sales orders to ensure everything matches the quote.
- Verify the accuracy of the sales order against the customer’s purchase order.
- Ensure customer PO# is entered and a copy is attached to the sales order.
- Verify taxes are correct (must match province product shipping to).
- Shipping method.
- Payment terms.
- Enter necessary notes in the sales order for purchasing.
- Organizing submittal documents
- Preparing customer quotations, including product numbers, pricing calculations, freight, and T&C.
- Contact customers when required for credit card payment information.
- Process credit cards for payments.
- Email credit card receipt to customers and attach a copy to the sales order.
- Email order confirmation to customers.
- Continuous follow-up on orders that are waiting for products from suppliers.
- Communicate with sales/customer if the order will not ship to the customer by the required date.
- Daily review of CSR report to identify orders ready to ship.
- Daily review of CSR report for follow-up on orders not ready to ship.
- Create shipping documents and send them to the warehouse (print pick slip).
- Communicate with customers regarding shipping information when required.
- Regularly checking incoming emails.
- Respond to customer inquiries about orders/invoices.
- Invoice sales orders.
- Enter invoices on online portals where required.
- Send RMA to customers for product return.
- Issue credit notes to customers.
- Participate in warehouse inventory counts.
- Other duties as requested.
- A minimum of a high school diploma or equivalent is required. A post-secondary education in Business Administration or a related discipline would be a definite advantage.
- Proven experience as a Customer Service Representative in a sales-oriented environment.
- Familiarity with technical products and a demonstrated ability to effectively understand and communicate technical information.
- Attention to detail.
- Ability to adapt to changing priorities and working in a fast-paced environment.
- Ability to work cooperatively in a team environment.
- Time management skills.
- Excellent verbal and written communication skills.
- Computer skills with proficiency in ERP software, Excel, Word, and Outlook.
Pay: $45,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home
- Monday to Friday
- Microsoft Excel: 1 year (required)
- Microsoft Outlook: 1 year (required)
- Customer service: 1 year (required)
Expected start date: 2024-10-01
We regret to inform you that this job opportunity is no longer available
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