Job Opportunities in Canada


September 11, 2024

Avensys Solutions Inc.

Edmonton

OTHER & FULL TIME


Inside Sales Representative

Overview
We are seeking a motivated Inside Sales Representative to join our dynamic sales team.

Responsibilities
  • Convert BC Quotes into Sales orders.
  • Review sales orders to ensure everything matches the quote.
  • Verify the accuracy of the sales order against the customer’s purchase order.
  • Ensure customer PO# is entered and a copy is attached to the sales order.
  • Verify taxes are correct (must match province product shipping to).
  • Shipping method.
  • Payment terms.
  • Enter necessary notes in the sales order for purchasing.
  • Organizing submittal documents
  • Preparing customer quotations, including product numbers, pricing calculations, freight, and T&C.
  • Contact customers when required for credit card payment information.
  • Process credit cards for payments.
  • Email credit card receipt to customers and attach a copy to the sales order.
  • Email order confirmation to customers.
  • Continuous follow-up on orders that are waiting for products from suppliers.
  • Communicate with sales/customer if the order will not ship to the customer by the required date.
  • Daily review of CSR report to identify orders ready to ship.
  • Daily review of CSR report for follow-up on orders not ready to ship.
  • Create shipping documents and send them to the warehouse (print pick slip).
  • Communicate with customers regarding shipping information when required.
  • Regularly checking incoming emails.
  • Respond to customer inquiries about orders/invoices.
  • Invoice sales orders.
  • Enter invoices on online portals where required.
  • Send RMA to customers for product return.
  • Issue credit notes to customers.
  • Participate in warehouse inventory counts.
  • Other duties as requested.
Education / Experience
  • A minimum of a high school diploma or equivalent is required. A post-secondary education in Business Administration or a related discipline would be a definite advantage.
  • Proven experience as a Customer Service Representative in a sales-oriented environment.
  • Familiarity with technical products and a demonstrated ability to effectively understand and communicate technical information.
Knowledge / Skills / Abilities
  • Attention to detail.
  • Ability to adapt to changing priorities and working in a fast-paced environment.
  • Ability to work cooperatively in a team environment.
  • Time management skills.
  • Excellent verbal and written communication skills.
  • Computer skills with proficiency in ERP software, Excel, Word, and Outlook.
Job Types: Full-time, Permanent
Pay: $45,000.00-$60,000.00 per year
Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Work from home
Schedule:
  • Monday to Friday
Experience:
  • Microsoft Excel: 1 year (required)
  • Microsoft Outlook: 1 year (required)
  • Customer service: 1 year (required)
Work Location: Hybrid remote in Edmonton, AB
Expected start date: 2024-10-01

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