Job Opportunities in Canada


October 10, 2024

Old Orchard Inn

Wolfville

PART TIME & FULL TIME & OTHER


Guest services agent - hotel

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 48 hours per week
  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • or equivalent experience
  • Work setting
  • Rural area
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Computer and technology knowledge
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
  • Security and safety
  • Criminal record check
  • Work conditions and physical capabilities
  • Attention to detail
  • Standing for extended periods
  • Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Judgement
  • Team player
  • Screening questions
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
  • Experience
  • Experience an asset
  • Health benefits
  • Health care plan
  • Other benefits
  • Free parking available
  • On-site amenities
  • On-site recreation and activities
  • Wellness program

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