Job Opportunities in Canada


October 11, 2024

Music For Life Institute - Home of the African Children's Choir

Langley

FULL TIME


Donor Services Team

Christian non-profit organization, Music for Life Institute, home of the internationally acclaimed African Children’s Choir™ is hiring for our Donor Relations and Services Team . The successful candidate will become part of a dedicated team that experiences the joys of working behind the scenes to help Africa’s most vulnerable children today, so they can help Africa tomorrow.
Position Summary: Under the general supervision of the Donor Services Team Lead the team is responsible for providing service and support to Donors and Sponsors via telephone and written correspondence with a focus on relationship building and ensuring all data entry is entered to maintain meticulous records. Other duties include but are not limited to:
  • Donor Relationship building and retention
  • Responding to Donor account inquiries
  • Writing Donor acknowledgment letters
  • Creating and updating database records (Raiser’s Edge)
  • Sponsorship status notification and follow up
  • Issuing receipts
  • Gift matching coordination
Required skills:
  • Ability, confidence, and professionalism to communicate with Donors.
  • Excellent verbal and written communication skills are mandatory.
  • A self-starter with a high degree of initiative, able to work well both independently and with a team.
  • A positive and flexible can-do attitude, resourceful with problem-solving skills, and high attention to detail.
  • Must take direction easily, be well organized, and display initiative by helping to improve job functions.
  • Microsoft Office Suite proficiency.
  • Raiser’s Edge database experience an asset.
Are you passionate about building relationships? Or do you love data entry and ensuring an accurate database? If so e-mail your cover letter and resume to hr@ africanchildrenschoir.com with “Donor Services” in the subject field.
Job Type: Full-time
Pay: $18.00-$25.00 per hour
Expected hours: 80 per week
Benefits:
  • Dental care
  • Extended health care
  • Paid time off
Schedule:
  • Monday to Friday
Education:
  • Secondary School (preferred)
Experience:
  • Customer service: 1 year (preferred)
Location:
  • Langley, BC (preferred)
Work Location: In person

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