Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Prime Hires is seeking a skilled Bilingual Operations Officer to join our client.
Contract Dates: 4 months with potential to extend or convert (Part-time)
Pay Rate: $25 per hour
Business Hours: Monday to Friday (Hybrid)
Job Responsibilities:
Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function. May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality
Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Interact with partners by responding to requests in an effective and timely manner
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Experience & Qualification Requirements:
Bilingual English and French (Fully bilingual is required )
1+ years of banking experience
2+ years of admin experience
MS Office
Worked in a SLA driven environment
Critical thinking skills
Eager to learn
Comfortable with pressure
Ability to adhere to strict deadlines and handle high volumes of work
Comfortable supporting different stations at the same time - multi-tasking and fast paced environment
Personal Attributes:
Excellent organizational and time management skills
Excellent written and verbal communication skills
Excellent quantitative and analytical skills
Ability to work independently, as well as part of a team
****ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS****
How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.
Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.
We regret to inform you that this job opportunity is no longer available