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We are looking for a Service Manager to join the Rallye Group.
The Rallye Group is a locally owned business operating six automotive dealerships, two collision centers, a glass repair center and two power sport locations. As a group we retail and service thirty internationally recognized premium product brands, including Chrysler-Fiat-Jeep-Dodge-Ram, Chevrolet-Buick-GMC, Hyundai, Infiniti, Mitsubishi, and Nissan. As a key player in Atlantic Canada’s automotive industry, we are seeking a Service Manager to support our growing operation. This position is a full-time, on-site opportunity based in Moncton N.B.
Our employees operate in a fast-paced environment dedicated to achieving the highest levels of customer satisfaction while at the same time maintaining above average service levels.
Responsibilities

• Lead and train service teams on all processes from check in to check out
• Hands on training with advisors on communicating with customers
• Monitor and ensure service team training is up to date with all manufacturers
• Ensure staff remains on tasks and all departments remains in great shape
• Continuously work at monitoring and reducing cost inefficiencies
• Oversee all work in progress and ensure invoicing
• Manage schedules
• Manage Parts “service rep”
• Responsible for ensuring we meet manufacture requirements on Customer Satisfaction with each brand
• Dispatch and work with Technicians on quality control
• Responsible for hiring and growing the service department to the next level

What We Offer:

• Competitive Wages
• Training and Advancement Opportunities
• Health, Dental and Life Insurance
• Employee RRSP Program with Company Contribution
• Employee Referral Bonus Program
• Company and Corporate Partner Discounts

Successful candidate must:

• Be able to work in a fast pace environment
• Demonstrate a great team work experience
• Have relevant customer service/ Management experience

Items considered an asset

• Be Bilingual
• Previous management experience in the automotive industry

We thank you for your application, although only the successful candidates will be contacted for interview.
Job Types: Full-time, Permanent
Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Moncton, NB E1C 0K4: reliably commute or plan to relocate before starting work (required)

Work Location: In person