Groups & Events Coordinator

August 20, 2024

Pandox Belgium

Antwerpen

Are you passionate about creating unforgettable events and delivering exceptional service? At Crowne Plaza Antwerpen, we’re looking for a motivated Groups & Events Coordinator to play a key role in shaping our Groups & Events (G&E) strategy and ensuring our clients have an experience to remember!
What you'll be doing

Strategic Coordination: Work closely with the Director of Sales to execute our G&E and Group strategy, keeping a finger on the pulse of market trends, competitor activities, and demand periods.
Client Engagement: Proactively manage MICE (Meetings, Incentives, Conferences, and Exhibitions) and Group accounts, converting leads into successful events that drive repeat business.
Event Planning Excellence: Ensure all inquiries are handled swiftly and effectively, delivering tailored solutions that exceed client expectations.
Collaboration: Partner with our Revenue Management Center to optimize rates and maximize booking conversions, while working hand-in-hand with the sales and operations teams.
Innovative Thinking: Contribute creative ideas to our Meetings Product Development, ensuring our offerings stand out in the market.
Market Intelligence: Stay ahead by analyzing historical data, current bookings, and competitor products to continuously refine our approach.
Client Relations: Support sales activities including site inspections, client entertainment, and familiarization events, all designed to showcase our exceptional service.

Our search

Language Skills: You speak fluently English and Dutch to communicate with our international clientele with ease. If you speak French, that’s even better!

Communication: Strong communication skills, able to connect with clients and colleagues alike.
Team Player: You thrive in a team environment, working collaboratively to achieve common goals.
Openness to Juniors: We welcome junior profiles who are eager to learn and grow with us.

What to expect when working at Crowne Plaza Antwerpen?

Working Hours and Professional Environment: office hours and occasionally on weekends (as Duty Manager)
Collaborative Work Environment: Join a dynamic and collaborative team that encourages the exchange of ideas and creativity.
Professional Development: Access opportunities for ongoing training, professional growth, and skill enhancement.
Competitive Compensation: Enjoy a competitive salary, as well as additional benefits such as CCT90 (collective bonus), group insurance, meal vouchers, eco-vouchers...
Well-being-Focused Company Culture: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.
Advancement Opportunities: Progress within the company through advancement and career development opportunities.
Discounts on Products/Services: Did you know that Crowne Plaza Antwerpen is part of the Pandox investment group? We own and operate six other hotels in Belgium:

The Hotel. Brussels
Double Tree by Hilton
Hilton Brussels Grand Place
Holiday Inn Brussels Airport
Hotel Hubert Grand Place
Indigo Brussels City
Enjoy attractive discounts on rooms and restaurants across our various establishments as well as access to the gym!

Responsible Initiatives: Contribute to company projects or initiatives focused on social and environmental responsibility.
Recognition Programs: Be recognized and rewarded for your contributions through recognition and reward programs.

What are the recruitment process steps?
If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We'll start with an initial phone interview to get to know each other. Then, you'll be invited for an interview!
We have a company culture that advocates diversity, inclusion, and equal opportunities. Are you a person with a disability and need adjustments for hiring? Feel free to let us know.
We look forward to welcoming you to the Crowne Plaza Antwerpen!

We regret to inform you that this job opportunity is no longer available