Contribute to and validate the functional analysis and specification of requests for IT developments
Realize IT projects according to approved functional specifications and within the approved budget and planning. Conduct code reviews and follow up release management.
Develop new programs or adapt existing programs in respect of the existing standards.
Test new developments before submitting them to the key user for user testing.
Document his/her realizations.
Maintain and improve existing IT applications
Handle all incoming requests related to the applications you're responsible for (Tickets). Correct bugs in the applications you're responsible for.
Analyze root causes of frequent problems and propose fundamental solutions.
Realize approved improvements.
Maintain user and technical documentation.
Support business users in the usage of the existing IT applications
Define the required availability levels and response times with the business owners. Elaborate support procedures, with escalation to external parties where appropriate. Measure and report the achieved availability levels and response times.
Assist users in the improved usage of the existing applications.
Propose improvements in the existing applications so as to reduce their Total Cost of Ownership (TCO). Collaborate in a constructive way with colleagues in IT and in the business so as to realize the mission. Timely report on the status and the progress of his/her assignments.
Actively contribute to the team meetings and to the community meetings.
Participate with permanences when required.
Requirements
Hard skills
Should have a degree in IT, or similar by experience
Junior profile: Minimum 2 years of experience
Senior profile: minimum 5 years of experience
Languages: English and one of the national languages (Dutch or French), other languages are a plus
Technical knowledge depending on technology : AS400 AS400 IBM/I
Be a motivated team player, positively contributing to the team's objective
Be able to easily integrate within the team and share knowledge with the colleagues
Be able to interact with business people (with key-users and end-users), analyze their needs and understand their processes. Be able to handle pressure and to meet strict deadlines