Job Opportunities in Bahrain
September 1, 2024
Fathom Media
Manama
FULL TIME & PART TIME
Social Media Community Management
- Client Account Support: Assisting in managing social media accounts for multiple clients, each with their unique brand voice and objectives.
- Content Scheduling and Posting: Coordinating with the content creation team to schedule and publish posts on various platforms according to client-specific content calendars.
- Community Engagement: Actively engaging with followers on behalf of clients by responding to comments, messages, and mentions in a timely and professional manner.
- Social Media Monitoring: Monitoring social media platforms for brand mentions, relevant hashtags, and industry trends, and reporting findings to the team or clients.
- Moderation of User-Generated Content: Reviewing and moderating comments, reviews, and other user-generated content to ensure it adheres to the client's brand guidelines.
- Customer Support on Social Platforms: Addressing customer inquiries and issues on social media channels, often in coordination with the client's customer service team.
- Analytics and Reporting: Gathering and analyzing data on social media performance (e.g., engagement rates, follower growth, click-through rates) and compiling reports for clients to demonstrate the impact of social media efforts.
- Trend Identification and Strategy Support: Identifying emerging social media trends and best practices to suggest new strategies or content ideas to clients.
- Influencer Collaboration: Assisting in identifying and coordinating with influencers or brand advocates to boost client campaigns and enhance community engagement.
- Crisis Management Support: Helping to manage any negative feedback or crisis situations on social media, ensuring the client's reputation is protected.
- Cross-Team Collaboration: Working closely with designers, content creators, and paid media teams to ensure that all social media content aligns with the overall marketing strategy and client goals.
- Event Support: Assisting in promoting and managing social media coverage for client events, both online and offline, to maximize engagement and visibility.
Job Types: Full-time, Part-time
Application Question(s):
- Can you describe your experience managing social media accounts, either personally, professionally, or as part of a project?
- How would you handle a negative comment or complaint on a client's social media page?
- Have you worked as part of a team on a marketing or social media project? How did you contribute?
We regret to inform you that this job opportunity is no longer available
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