Job Title: Branch Manager Industry: Hospitality Location: Bahrain Our client, a chain of restaurants, is seeking a dynamic Branch Manager to oversee the overall operation and performance of one of their restaurant branches. This role encompasses a wide range of duties, from managing staff and financial performance to enhancing customer experience and upholding the brands reputation. Responsibilities
Oversee daily restaurant operations, ensuring smooth service delivery and adherence to company standards.
Manage and develop the restaurant team, including hiring, training, scheduling, and performance evaluation.
Implement and maintain effective operational systems and procedures to optimize efficiency.
Ensure compliance with all health, safety, and sanitation regulations.
Develop and execute strategies to achieve and exceed revenue and profitability goals.
Prepare and analyze detailed revenue and budgetary reports on a weekly, monthly, and yearly basis.
Manage inventory control and purchasing to optimize costs and minimize waste.
Deliver exceptional customer service by fostering a welcoming and hospitable environment.
Resolve customer complaints and issues promptly and professionally.
Implement strategies to enhance customer satisfaction and loyalty.
Promote the restaurant brand within the local community through various marketing initiatives.
Maintain a strong brand image and reputation by ensuring consistent quality and service standards.
Identify opportunities for brand improvement and implement necessary changes.
Lead and motivate the restaurant team to achieve operational excellence.
Provide coaching and development opportunities for staff to enhance their skills and performance.
Foster a positive and collaborative work environment.
Qualifications
Proven experience in restaurant management.
Strong leadership and interpersonal skills.
Excellent communication and organizational abilities.
Proficient in financial management and analysis.
Ability to work under pressure and handle multiple tasks simultaneously.
Passion for the hospitality industry and a commitment to delivering exceptional customer service.
Desired Skills
Experience in managing multi-cultural teams.
Knowledge of local market trends and competition.
Interested Candidates, please email your resume to: Zabdulla@Domomena.com