Job Opportunities in Austria

Group Lead Technical Performance & Reliability (f/m/x)

Full-time (40 hours weekly) / Start date: 01.01.2025

Challenges you conquer:

• Lead and manage a team of experts responsible for installation and commissioning tasks across multiple sites
• Serve as the single point of contact for multi-site support, ensuring consistency and quality across all projects
• Oversee and perform specialized maintenance tasks including hardware, software, and firmware installation and integration, as well as data deployment and release management
• Conduct system diagnostics, data mining, and bug tracking to identify and address performance issues
• Collect and analyze incident reports, developing effective bug-fixing strategies to enhance system reliability
• Coordinate expert development tasks (TACHG) for required changes and fixes, ensuring timely resolution of technical issues
• Gather customer development requirements and align them with the Operations & Services (OP&S) team to prioritize development requests
• Act as the interface between the technical team and Facility Management (FM) for seamless communication and collaboration
• Coordinate on-call support and resource planning with other teams to ensure availability and responsiveness during critical times
• Serve as the single point of contact for other groups during customer interactions, facilitating effective communication and support
• Coordinate service support and planned maintenance activities to ensure the uptime and performance of the medical accelerator

A background that impresses:

• Strong management skills, including delegation, problem-solving, conflict resolution, cooperation, empathy, self-management, and resilience
• Proven leadership and experience in managing technical teams and driving performance improvements
• Excellent communication and interpersonal skills, with the ability to stay calm under pressure, especially during critical incidents (e.g. clinical downtime)
• A strong customer focus, with the ability to understand and translate stakeholder requirements into actionable solutions
• Experience balancing resource availability with project prioritization, ensuring efficient use of team capabilities
• Ability to clearly convey management vision and implement it practically at the group and team level

A unique offer that inspires: