October 2, 2024

Epiroc AB

Burnie

Service Supervisor - Burnie

Join Epiroc: Dare to Think New

At Epiroc, our vision is clear: **“Dare to think new.”** We challenge conventional approaches to uncover innovative and sustainable solutions in an ever-changing world. We embrace possibilities and courageously question the status quo.
Ready for a Challenge?
We are currently seeking a Service Supervisor to join our team in Burnie, TAS. In this role, you will drive service revenue growth by ensuring the delivery of exceptional service to our stakeholders through our talented team.

This role is perfect for someone seeking a new challenge and ready to take ownership of their function. We are looking for a commercially driven individual with strong leadership skills and a proven ability to meet business objectives. Ideally, you will have:

Your Responsibilities Will Include:

Leading and managing Service Technicians to provide outstanding service
Overseeing activities to achieve business objectives
Managing service job costs, including labor management
Monitoring work in progress
Completing reports
Providing technical support to Service Technicians and a diverse range of customers
Managing a repairables workshop and overseeing component rebuilds
Ensuring compliance with OHS, Quality, and Environmental policies for Epiroc and our customers
Performing other administrative duties as required

Who We’re Looking For:

Mechanical trade qualifications or similar
Demonstrated leadership and effective people management skills
Extensive experience in maintaining surface/underground mining equipment, hydraulic repairs, diagnostics, and low-voltage electrical repairs
Experience in preventative and breakdown maintenance
Professional customer service skills
High computer literacy
Strong communication skills at all levels
A valid driver’s license

The ideal candidate will be a strong team player with excellent relationship-building skills. A positive attitude and commitment to service operations are essential. You must also have a strong commitment to OH&S, Quality, and Environmental policies, along with a desire to deliver best-practice solutions for our customers.

Location:
Burnie, TASMANIA

At Epiroc, we aim to attract the best talent to join our exceptional team. If you believe your skills and background align with our needs, then “Your passion belongs here!”
Epiroc is an equal opportunity employer and encourages women, Aboriginal and Torres Strait Islander peoples, and individuals from culturally diverse backgrounds to apply.

What We Offer:

Company-Paid Income Protection
Novated Leasing Options
Unlimited Career Advancement Opportunities
Paid Parental Leave for Primary and Non-Primary Carers
Enhanced Long Service Leave Beyond NES Standards
Years of Service Recognition Awards
Comprehensive Training and Mentorship Programs

**Apply now for this unique opportunity to build your career with Epiroc.**

**Click 'Apply' now!**

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com