Job Opportunities in Australia

Introduction: Overview:

Your Role

Our established and diverse Motor team are searching for Claims Consultants looking to manage a large portfolio of differentiating claims, in a fast-paced claims environment. You’ll be dealing directly with Third Parties, Loss Adjusters, NSW Government Agencies and provide support to all members of staff whilst focusing on building strong client relationships with all of our customers and external partners, and adhering to our companies values.
The positions will be offered on a permanent full-time basis with flexible hybrid working arrangements. Work from home and our Sydney CBD or Parramatta office locations.
How you'll make an impact:

You will contribute to Gallagher Bassett across:

• End to end motor claims management
• Raise payments and settle claims with client service instructions, company guidelines and delegated authority
• Achieve monthly productivity levels as designated by management
• Resolve complaints in accordance with company guidelines
• Find opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicable

About you:

We’re interested in hearing from people who possess:

• Minimum two (2) years motor claims experience
• Passion and drive to take ownership of your own claim’s portfolio
• Outstanding organisational and time management skills
• Excellent interpersonal, verbal and written communication skills
• Energy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business plan
• Ability to comply with relevant state legislation
• Insurance policy interpretation skills
• Stakeholder management

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Opportunities for ongoing education and development
• Service recognition awards
• Employee assistance program for yourself and immediate family members
• Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people

Compensation and benefits: On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.