October 25, 2024

St John of God Health Care

Richmond

FULL TIME

Manager Consumer Pathways

Your role at St John of God Richmond Hospital

You will be responsible for leading a small team to act as the first point of contact for consumers, carers and referrers seeking access to care.

The Manager, Consumer Pathways plays a vital role in managing and assuring optimum bed utilisation and assisting in the discharge planning process across the service to ensure the consumer pathway is enhanced to meet their needs.

The Position

Management of the services admission systems and processes to ensure they are consumer orientated and facilitate access to care that is timely, responsive and meets the needs of consumers, carers and referrers.
Work closely with our Consumer Pathways team across both our campuses to ensure systems and process are aligned and consumers are provided with the greatest possible choice in relation to when, where and how care is access across the St John of God Health Care’s NSW Mental Health services.
Implement a strategic view of occupancy levels to enhance revenue opportunities, whilst ensuring patient experience is maintained
Develop and implement high standards of practice and consumer centered care, effective stewardship of resources, commitment to developing caregiver teams, and building and maintaining strong relationships with your stakeholders.

You will have significant experience managing teams, their activity and efficiency, and an ability to lead strategic service planning. We are looking for a leader with high-level communication and interpersonal skills that can manage potentially high risk cases.

Successful applicants will hold a Nursing qualification and AHPRA registration, with 3+ years clinical experience working in mental health.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

Salary: $128,301 to $137,963 plus 11.5% Superannuation
Permanent full-time, working 38 hours per week
Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Novated leasing
work related expenses
self-education and
additional superannuation
A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

For all enquiries contact Catherine Keyvar, Deputy Director of Nursing on (02) 4570 6222.

Applications close: November 19th

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.