Groote Eylandt Operations Manager

August 27, 2024

SeaLink Northern Territory

Alyangula

Join Australia’s largest land and marine transport service provider and tourism operator in the beautiful, tropical city of Darwin in the Northern Territory.

Sea Link Northern Territory is seeking a highly motivated and experienced Vessel Master to coordinate our Groote Eyland Operations - being an active part of the local community.

As Groote Eyland Operations Manager, you will be responsible for overseeing and managing the day-to-day activities related to local Ferry and Bus operations including being the Master on the Service and providing support to our local bus driver.

In addition to Master duties, you will be responsible for logistics, crew management, and safety compliance. You will be an integral part of the local community in providing the contracted services on Groote Eyland.

This role is permanently based on Groote Eyland, with housing provided.

Key Responsibilities of the role:

Ensuring that the local based vessel and vehicles are operated and maintained in compliance with company policies and procedures, as well as local, state, and federal laws and regulations
Communicating with internal staff, vendors, and customers to ensure smooth operations and customer satisfaction
Monitoring compliance with safety regulations
Providing timely and accurate operational reports to senior management
Maintaining the scheduled services on the island, but operating the ferry service and providing relief for the bus service.

These key requirements will be complimented by experience and skills in the following areas:

Min AMSA accredited Master
Minimum of 2 years experience in a marine operations management role, preferably in the transport or tourism industries
Excellent communication and problem-solving skills
Comprehensive knowledge of marine regulations and industry standards
Ability to work independently and manage multiple priorities in a fast-paced environment
Commercial Passenger Vehicle Licence (Desirable)
Proficiency in Microsoft Office and other relevant software programs

About the role
The Groote Eyland Operations Manager reports to the Northern Territory Operations Manager.

The role is responsible for operation of daily ferry and bus services on Groote Eyland. This role will ensure that Sea Link maintains excellence in safety, reliability and customer service at all times, whilst controlling costs, increasing profit and developing high team engagement and retention. Engaging with local internal and external stakeholders in a timely and efficient manner, is one of the essential key roles.

There is a strong focus on compliance with safety legislation for marine and land based operations.

This is a leadership position and a high level of interpersonal skills, customer focus and task orientation is required to ensure success. It is an expectation that this person has a high level of communication skills including coaching and conflict resolution. Effective written and verbal communication skills are essential to this position.

As the business operates 365 days a year, flexibility and availability is essential to ensure operations are performing at a high level outside normal business hours.

If this sounds like your dream job, we encourage you to apply!

About Us
Kelsian Group, formerly the Sea Link Travel Group, is Australia’s largest land and marine, tourism, and public transport service provider with established international operations in Singapore and the UK.

Based in Darwin and operating across various locations in the Top End, with over 30 staff, as a part of Kelsian Group, Sea Link Northern Territory is a fast-growing business and a prominent ferry and tour operator in the region, operating daily 13 daily ferry services to Mandorah, 3 ferry services weekly to the Tiwi Islands and daily ferry and bus services in the Groote Eylandt region as well as various other tours and charters.

How to Apply

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We request your resume and a cover letter explaining why you are the best person for this position.

Applications close October 2024

Shortlisting for this position will commence immediately and the position may close earlier than stated if we have found a suitable candidate.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.

We regret to inform you that this job opportunity is no longer available