Job Opportunities in Australia
September 17, 2024
Brisbane Airport Hotels Group
Brisbane Airport
PART TIME
Front Office
About the role
- Provide courteous, efficient and professional service to exceed guest expectations.
- Maintaining strict security procedures surrounding guest confidentiality & privacy.
- Liaising with internal departments in a proactive manner to ensure group and guest requirements for specific bookings are met.
- Provide quality service to guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
- Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
- Excellence in customer service & phone etiquette
- A can-do attitude and the ability to work effectively within a team.
- Knowledge in Opera Cloud and Third-Party Agents is preferred.
- Ability to work under high pressure, and a fast-paced environment.
- Excellent grooming and presentation.
- The ability & flexibility to work across a 7-day working environment, including weekends and public holidays.
- Guest Service Agent experience is not necessary, new to the industry are welcome to apply.
- Access to own Transport.
- Fun & flexible work environment
- We love to celebrate – through reward & recognition program, benefits, regular team events & fun days.
- Sense of belonging through diversity & inclusion
- Accor Worldwide discounts.
- Learning & development for your career progression
- Refer a friend bonus
- Subsidized onsite parking & discounted Air Train weekly pass.
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
Similar Jobs
September 11, 2024
Mantra on Northbourne
Guest Service Agent - Front Office
Braddon
OTHER
View DetailsSeptember 13, 2024
The Bakehouse North Kellyville
Experienced Front of House Staff
Kellyville
FULL TIME
View DetailsSeptember 16, 2024
Anatolia Mediterranean Restaurant
Front of House Staff
Wanniassa
PART TIME
View Details