Job Opportunities in Australia

Are your eyes bigger than your stomach? They might need to be for this gig! That’s if you’re ready for a career opportunity of gastronomic proportions.
You see, at TFE Hotels, we take people and their taste buds on a journey of discovery. We know dining is as much a part of the adventure as the destination itself, and we’re looking for an all-seeing Food & Beverage superstar to ensure smooth running of lip-smacking operations at Vibe Hotel Canberra Airport.
Like us, you have an insatiable appetite for putting others first. Your leadership, behind the scenes, has the power to set tongues wagging (and salivating) front of house, where no two days are ever the same. Literally. Weddings, parties, and everything in between. High Tea, anyone?
We value your ‘Why?’. We know you thrive at the micro level, overseeing daily operations that keep kitchens humming 24/7, mini bars stocked and bars buzzing, while never losing sight of ‘big picture’ goals. Think zero food waste, meaningful connection to place (#sourced #local), and life-long learning.
It’s what puts a smile on your face, and ours.
Above all, we know you’re the epitome of a people person. So, chew this over: at TFE, you have the power to deliver job satisfaction to everyone on your team. As motivator and mentor, you empower others to get on with the business of creating magic.
We know you’re the missing ingredient and we want you on our team. So find more and make TFE your place.
Responsibilities as Food and Beverage Supervisor include but are not limited to:

• Supervising the F&B outlet is all in a day’s work – under your watch, all aspects of F&B operations and processes run smoothly
• With a hands-on approach, you set the example for your team, driving exceptional guest service, quality standards, sequence of service and immaculate grooming and presentation
• Guests are delighted by you and your team upon entry, being personally greeted and seated promptly and you ensure their needs are met (and exceeded) by you or a team member timely and efficiently, whether it be table service, order taking, table clearing and prompt and accurate cashiering
• The booking management system is organised and maintained for both current and future bookings
• With your eagle eye for detail, the stock management system is managed according to process
• Each shift, you ensure all venue opening and closing checklist items are completed accordingly and timely
• Guest feedback is of utmost importance to you and the outlet’s continual improvement and you encourage team members to gather feedback at every opportunity
• Guest complaints are escalated to you in the first instance and you handle these effectively and always with a smile, referring situations beyond your scope to your Manager as needed
• You’re somewhat of a technology whiz, managing the Point of Sale system to update items, prices, logins and troubleshoot issues
• Reporting and required administration are executed accordingly
• Teamwork makes the dream work – you support all aspects of Conferences and Events, from day to day management, and communications to ensuring floor members assist when needed
• You have exceptional product knowledge and keep abreast of the latest menu updates, trends, food & beverage pairings and more – and you share your knowledge with your team to help guide their service delivery
• On the job training of team members occurs on a daily basis and you’re actively involved in the induction and onboarding of new starters and cross-training / upskilling existing team members
• You support your Manager with recruitment, rostering, performance management and team development as needed
• You drive team engagement, fostering a positive and enjoyable workplace culture within the outlet as well as more broadly within the hotel
• You drive and deliver best practice throughout the outlet and challenge the process by consistently exploring new methods to enhance product and service efficiency
• Keep consistent and open communication lines in with all relevant departments across the hotel
• Keep your Manager informed of any problems and unusual matters
• Cleanliness and tidiness are a priority – you keep the F&B outlet looking immaculate
• This isn’t an exhaustive list – your Manager may have other reasonable tasks, projects or instructions on occasion.

Base salary: Between $71,311.50 and $73,150.00 per annum excluding superannuation