Job Opportunities in Australia

Brand

Vacancy title

e Commerce Specialist

Ref

20738

Function

Sales Asia

City

Brisbane

Salary

Competitive

Closing date

22/04/2025

Description

Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph® and sloggi®. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).

Learn more about Triumph on:
www.triumph.com
www.facebook.com/Triumph/
www.instagram.com/Triumph/
www.linkedin.com/company/triumph-international/

Our Sales Department in Wynnum West Brisbane is looking for an e Commerce Specialist

Your Responsibilities:
Customer Service

• Responsible for communications with The Iconic via Seller Centre regarding stock availability, order change requests, wrong item received etc.
• Communications with Big W via email regarding returns, website issues, customer queries on postage ect.

Maintenance

• Assist in the setup of sales driving activities including offers and promotions for digital marketplaces in collaboration with e Commerce Manager, Commercial Director and Head of Marketing.
• Assist in publishing new product across Marketplaces and maintain storefronts in line with marketing campaigns.
• Update product images across Marketplaces & Own e Commerce stores.
• Inspect Iconic Returns and generate SAP return documents for all marketplaces.
• Assist in reporting on the Promotional Calendar for digital marketplaces.

Product Selection:

• Assist with order quantities and planning for digital marketplaces’ assortment, in conjunction with the e Commerce Manager & Merchandise Manager, using relevant data.
• Using data and insights, assist e Commerce Manager to improve product ranges, focusing on increasing sales and reducing markdown quantities.

• With the use of available data continuously improve understanding the consumer target across Marketplaces.
• Understand Features & Benefits of all product and process of Bra Fitting.

Planning/Analyst:

• Assist with the input for Weekly Sales Review meetings.
• Identify strong sellers and optimize under-performing product listings.

Assist with Reporting:

• Weekly and monthly POS reports to Management, in conjunction with other stakeholders

• Measure track & evaluate UPT, VPT, conversion.

• Sell through reports at season end for product range evaluation.

• Assist with Monthly forecast numbers for AU and NZ e Com.

Other

• Assist in e Com and digital marketplace process.
• Adhere to Triumph Company policies and procedures

Your ideal profile:

• A formal qualification in business management, IT or Digital Communication would be well regarded.
• Proven track record within a retail administrative environment
• Experience in a customer service environment.

Technical skills:

• Excellent project management and time management skills.
• e Com Content Management Experience.
• Strong analytical, problem-solving and research ability.

Language Skills:

• Well developed written and verbal communication skills

IT proficiency:

• Understanding of Online and Offline Shopping behaviour, technical website knowledge.
• Database management and SAP experience desirable.
• Good working knowledge of Excel, Word, Power Point.
• Knowledge in Shopify and Adobe programs like Photoshop desirable (highly regarded but not essential).

Other skills:

• Understanding of the fashion/intimate apparel market in Australia is highly desirable.
  
• Self-motivated and proactive, with a passion for staying updated on the latest ecommerce trends and technologies.
  
• Must be open to new ideas and ways of doing business.
  

You will never walk alone
As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.
Make a Difference, together
The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.
Putting People at the center
At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy
We continuously strive to recruit new talent, offering them one of the textile industry’s most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families. Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe. We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for. As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company’s workforce. In the last years, we have had a specific and successful drive to increase the number of women in management.
Triumph is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
If you are seeking a great opportunity to develop your career, please send us your CV in English