Join a dynamic and supportive team with ongoing career opportunities
Deliver great Customer Service with a sales focus
Work business hours - Monday through Friday
Structured training and development program
This is a great opportunity to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader.
About Puratap
With over 20 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia.
Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly and supportive customer service Call Centre in easy to get to Dudley Park.
People from all walks of life have become part of our Customer Service team. In order to be successful you will need to enjoy customer service, be confident and well-spoken.
About The Position
The person we are seeking enjoys working in a supportive team environment, will be flexible, able to prioritise and have a positive approach to customer service.
You will be responding to inquiries through outbound and inbound calls to existing and new customers. This will be in conjunction with using state of the art customer communication technology, to help facilitate customer communication. You will enjoy promoting our core business which ultimately is the benefits of enjoying unlimited pure clean water.
You will receive individual attention and support from our Management Team and the existing team in all aspects of liaising with Puratap customers and providing customer service.
The successful applicant will be a person who possesses the following attributes:
Takes pride in sharing in our branding message
Has impeccable customer service ethics
Demonstrates good communication skills
Confident when talking to a variety of people on the phone
Confident with electronic correspondence
Displays a commitment to the success of the Puratap business
Has a positive and enthusiastic attitude
Is punctual and reliable
Has an exceptional record with achieving sales targets (Desirable)
Ideally you will have previous experience within a customer service environment.
If you are a highly motivated and energetic individual with a good telephone manner, enjoys utilising technology and who would like to develop their customer service skills within a successful and growing business then we would like to hear from you!