Job Opportunities in Australia
October 25, 2024
Telstra
Townsville
FULL TIME
Centre Manager
Employment Type
PermanentClosing Date
28 Oct 2024 11:59pmJob Title
Centre ManagerJob Summary
As a Centre lead, you will play an integral role in driving our four pillars within the TBTC channel and beyond. Your success in this role is built on providing exceptional project leadership and guidance to high-performing teams and developing and maintaining exceptional relationships with the TBTC channel, Telstra, our vendors and most importantly our customers.
Job Description
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.
Focus of the Role
Manage the center grow and manage people, increase customers in the defined territory and achieve sales target and customer experience.
What We Offer
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Flex appeal: choose where, when and how you work
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Performance-related pay
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Access to thousands of learning programs so you can level-up
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Global presence across 22 countries; opportunities to work where we do business.
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Choose a building block.
What You’ll Do
Telstra Business - Telstra Business Technology Centre's provides IT and business support to Telstra's business customers.
As a Centre lead, you will play an integral role in driving our four pillars within the TBTC channel and beyond. Your success in this role is built on providing exceptional project leadership and guidance to high performing teams and developing and maintaining exceptional relationships with the TBTC channel, Telstra, our vendors and most importantly our customers.
About You
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5 to 10 years of a senior management role,
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Experience in team accountability of 15 to 25 people managing small and medium business, assisting customers over the phone, in person and customers premises
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Experience utilizing CRM systems, sales type systems
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Strong sense of responsibility for the successful running of the center.
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Extensive capacity to drive hitting sales target and growing revenue of all elements of sales and service.
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritize creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
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