Job Opportunities in Argentina
October 25, 2024
Jules
OTHER
Customer Service Representative
Hi there! We are Jules and our client is looking for a Customer Service Representative !
Note to Applicants:
Job Title: Customer Service Representative ( dispatcher)
We welcome you to join our energetic office team!
Looking to hire a high energy , reliable and hardworking individual to grow long term with us in our most important position. As dispatcher for our appliance repair company, you will be the main hub between customers, technicians, suppliers, and information. You will schedule service requests, repairs, and coordinate material/manpower needed to successfully complete tasks in the field and in the office.
The ideal candidate is experienced in the appliance repair industry and possesses a strong personality, who can positively interact and direct a crew of technicians in the field. A background in facilities management would be helpful. You must be able to multitask as well as take the appropriate action with little supervision. The dispatcher role is an accelerated role, requiring problem-solving to ensure customer expectations are successfully achieved for critical emergencies and job-required response times.
Responsibilities
Schedule: Mon-Fri 8 AM -5 PM or 9 AM - 6 PM.
Note to Applicants:
-
Eligibility: This position is open to candidates residing in Latin America.
-
Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
-
Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
Job Title: Customer Service Representative ( dispatcher)
We welcome you to join our energetic office team!
Looking to hire a high energy , reliable and hardworking individual to grow long term with us in our most important position. As dispatcher for our appliance repair company, you will be the main hub between customers, technicians, suppliers, and information. You will schedule service requests, repairs, and coordinate material/manpower needed to successfully complete tasks in the field and in the office.
The ideal candidate is experienced in the appliance repair industry and possesses a strong personality, who can positively interact and direct a crew of technicians in the field. A background in facilities management would be helpful. You must be able to multitask as well as take the appropriate action with little supervision. The dispatcher role is an accelerated role, requiring problem-solving to ensure customer expectations are successfully achieved for critical emergencies and job-required response times.
Responsibilities
-
Answering phones to receive and record incoming calls for service requests, approved repairs, recommendations, and inquiries.
-
Assign, schedule, coordinate and prioritize all service requests to efficiently dispatch service techs with information and materials needed.
-
Efficiently communicate with customers, suppliers, and techs
-
Prioritize calls according to urgency and importance.
-
Service as a hotline for field operations supporting seamless communication with customers.
-
Communicate and promote appliance repair services and quotes to customers while keeping record of approved/unapproved work.
-
Other assigned duties as directed and not limited to the duties above.
-
Proficient in English and Spanish (oral and written)
-
Strong communication and customer service
-
Knowledge of office software, routing and scheduling tools like Service.works
-
Reliable attendance, timeliness, and willingness to work.
-
Proactive and a strong work ethic
-
Willing to take on challenges.
-
Ability to react to constant changes, overcome obstacles, and resolve problems.
-
Outstanding organizational and multitasking abilities
-
Active listener with excellent communication skills
-
Sound judgment and critical thinking
Schedule: Mon-Fri 8 AM -5 PM or 9 AM - 6 PM.
Latest Job Opportunities
October 26, 2024
Infostrux Solutions Inc
Senior Data Engineer - LATAM
Buenos Aires
CONTRACT
View Details
October 26, 2024
FAS Fintech Advisory Services
Creative Graphic Designer
Buenos Aires
FULL TIME & CONTRACT & PART TIME
View Details
October 26, 2024
JPMorganChase
D&PS Finance & Business Management - Analyst
Buenos Aires
OTHER
View Details
October 26, 2024
JPMorganChase
DPS Finance Planning & Analysis Associate - Payments Technology
Buenos Aires
OTHER
View Details
October 26, 2024
Instituto Modelo de Cardiología Privado SRL
Auxiliar de farmacia
Córdoba
OTHER
View Details
October 26, 2024
Teleperformance
If you speak English, work from the comfort of your home as an interpreter. Join us!
San Miguel de Tucumán
OTHER
View DetailsSimilar Jobs
October 15, 2024
AES Corporation
SAP Customer Information System Manager
Buenos Aires
OTHER
View Details
October 15, 2024
Cetrogar
Coordinador de Customer Experience / Capital Federal.
Belgrano
OTHER
View DetailsSeptember 20, 2024
In Move Consulting
Customer Service - Rubro Comex
Vicente López
OTHER
View DetailsOctober 14, 2024
Wyatt Connect
Remote Customer Support Representative
Buenos Aires
OTHER
View DetailsNew Jobs from This Company