Job Opportunities in Costa Rica
September 21, 2024
Auxis
Heredia
Loan Processor
Job Summary:
The Loan Processor will be responsible for providing high-quality customer service assistance when responding to emails and loan applications from customers and prospective customers. You will provide accurate and up-to-date answers to prospects and customers, while observing all compliance regulations.
Responsibilities:
- Drive customer obsession through excellent customer service by opening customer applications, reviewing them for completeness and requesting any additional information.
- Review and evaluate client’s financial documents (bank statements, pay stubs, award letters) and research financial history.
- Calculate income for Underwriting submission
- Collaborate with Underwriters to process loan applications in an expedited fashion.
- Adhere to work schedule, assigned daily duties, and work activities.
- Attend all mandatory training and meetings
- Ensure compliance with company policies and regulatory requirements
- English – Spanish Language (Oral and writing 80 % or higher), (B2+ or above). This position has several schedules that will be confirmed during the interview with the recruiter. The role requires working from the office.
- Must have a high school diploma .
- A genuine interest in working with and helping customers.
- Must be detail oriented.
- Demonstrated experience in providing high levels of customer satisfaction in the back office field.
- Good presentation and a polite, tactful and friendly character.
We regret to inform you that this job opportunity is no longer available
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