Pa To General Manager

September 10, 2024

Namia River Retreat - Wellness Inclusive Resort

Hạn nộp: 10/10/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Thành Phố Hội An - Quảng Nam
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Quản lý, điều hành
Vị trí
Trợ lý, thư ký
Cập nhật
12/09/2024 11:50
MÔ TẢ CÔNG VIỆC
I. JOB OVERVIEW

PA to General Managerwill be required to provide the highest standards of administrative support to the General Manager. This is a true PA role supporting the GM in his daily tasks.

II. DUTIES AND RESPONSIBILITIES

The secretarial / office support will include, but not be limited to:

Preparation of correspondence
Receiving and distributing incoming mail
Dealing with day to day issues and communicating feedback to the GM / HOD’s
Take and re-direct telephone calls for the General Manager where appropriate
Maintenance of diary and appointments to ensure that appointments are honoured, meetings and attended and deadlines met
Organisation of internal and external meetings as required
Maintain efficient and accurate filing systems, electronic and paper files. Ensure timely follow ups and feedback
Handle and respond to guest complaints / complaint letters / emails
Prepare vouchers, prizes, donations, guest cards, letter of thanks, reports as requested
To proactively engage in the development of processes and methods to improve the service and efficiency of all areas of the role
Book and co-ordinate extensive travel and accommodation requirements for the GM / HOD’s, Head Office and Sales Teams
Preparation of expense reports
Attending internal and external meetings, preparing agenda’s, taking, typing and distributing minutes and follow up as appropriate, ensuring deadlines are adhered to
Preparation of VIP and complementary forms and amenities and gifting
To interact and meet (when required) with guests either VIP’s, previous guests, guests with complaints. To resolve issues and feedback continually to guest , HOD’s and GM
To build external relationships in the community
To welcome and host external visitors of the GM
Support HODs when necessary and required
Be available and give overall support if required during marketing, PR and special events
Assist with site inspections and the co-ordination thereof as and when required, working with the appropriate HOD’s.

QUYỀN LỢI ĐƯỢC HƯỞNG

13th-month salary
Annual leave: 12 days
2 off/1 week
Participating in social insurance, health insurance, and unemployment insurance according to state regulations

YÊU CẦU CÔNG VIỆC