Job Opportunities in Vietnam
December 21, 2021
FindTalent's Clients
Customer Service Executive (English - Chinese Bilingual)
- Handle customer complaints according to the Company procedures and service standard;
- Response and ensure the customer enquiries and requests are addressed in a timely manner;
- Coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met;
- Communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information;
- Proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team;
- Assist and back up other team members and provide supports and report to Supervisor.
Yêu cầu công việc
- Bachelor’s degree;
- Have 03 years related experience in Supply Chain, Customer Service, Merchandising, Procurement, Order Management;
- Strong written, verbal skills in English and Chinese;
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software;
- Excellent customer service skills.
We regret to inform you that this job opportunity is no longer available
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