Job Opportunities in Vietnam

Hạn nộp: 30/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Hoa Lư - Ninh Bình
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
21/08/2024 15:17
MÔ TẢ CÔNG VIỆC

A Butler Supervisor organises all tasks of butlers, as well as guides and coaches them in providing service that is caring, thoughtful and tailored to the needs of their very important guests.

Like all butlers, the Supervisor is culturally aware and skilled in protocol, social etiquette and formal service. This person also oversees the proper setting of tables, management of household, and butler services such as the packing and unpacking of luggage.

Being creative, intuitive, detail-oriented and attentive to anticipate the needs of VIP guests, and being able to respond calmly to challenging situations are a must. The multi-tasker is also a good problem-solver and communicator who creates an atmosphere that is positive for both the team and guests.

Roles and Responsibilities

Assign work
Coach butlers for service performance
Contribute to innovation process within own scope of work in business unit
Cultivate workplace relationships and diversity
Develop and motivate team members through capability development
Develop personal effectiveness at supervisory level
Develop product knowledge
Display critical thinking and analytical skills
Implement loss/risk prevention
Implement sustainable operations using green initiatives
Lead team to develop operational plan
Manage a diverse service environment
Manage guest/customer concerns and feedback
Manage guest/customer experience
Manage operations for service excellence
Monitor workplace safety and security
Provide advanced dining room service
Read and interpret operational reports
Solve problems and make decisions at a supervisory level
Support strategic and operational plans

QUYỀN LỢI ĐƯỢC HƯỞNG

1. Lương: có thể thỏa thuận theo năng lực

2. Tham gia BHXH, BHYT, BHTN theo quy định của pháp luật.

3. Làm việc trong môi trường chuyên nghiệp.

YÊU CẦU CÔNG VIỆC

Good looking
English proficiency (3 skills)
2 years’ experience in the same position or 3 years' experience as a butler.
Experience in management may be advantageous.
Understanding and knowledge of sales and marketing.
Strong analytical, organizational, and creative thinking skills.
Excellent communication, interpersonal, and customer service skills.
The ability to understand and follow company policies and procedures.
The ability to work under pressure.

YÊU CẦU HỒ SƠ
1. CV profile

2. Curriculum vitae

3. Related qualifications and certificates

4. Reference information