Job Opportunities in United States

Illustrative Examples of Work

• Assists the general public, in-person and over the telephone; answers questions, completes and processes all required vehicle and property tax transaction forms; accepts, reviews, and verifies accuracy and completeness of submitted documents.
• Collects and records payment for property taxes, mobile home taxes, special assessments, tax sale redemptions, and other real estate taxes and fees; processes and records liens.
• Computes and collects fees for issuing license plates, titles, new and duplicate registrations, and fees for various other purposes; processes credits and refunds in a timely manner for vehicles transferred or sold; notates and releases security interests.
• Processes and files all forms, papers and documents needed to transfer or issue regular, duplicate, in-transit and salvage vehicle titles; renews vehicle registrations; processes trailer transfers, special license plates and junking certificates; monitors title requirements.
• Disburses money to customers on overpayment of bills and fees; accepts and processes customer payments with a credit card, money order, travelers check, check or cash; traces source of insufficient fund checks and secures payment; reconciles daily receipts and disbursements; balances cash drawer daily.
• Operates video display terminal (VDT); inputs, accesses, and retrieves required vehicle/tax information.
• Assists customers utilizing Q-Matic Traffic Management Computer System.
• Issues and accepts organ donor documents; collects and remits organ donor fees to the State of Iowa.
• Stores and retrieves forms, supplies and inventory; separates duplicate forms; processes annual tax statements; prepares delinquent tax lists; returns mail due to incomplete documents; transfers tax liens from current fiscal year books to new fiscal year books.
• Performs other related duties as assigned.

Required Knowledge, Skills and Abilities

• Knowledge of the laws, rules and regulations relating to the collection and disbursement of County funds.
• Knowledge of and ability to maintain departmental policies, practices and standards.
• Basic knowledge of legal descriptions and terms used in property descriptions.
• Must possess data entry skills to successfully complete numeric 10 key and data entry test.
• Ability to operate VDT/personal computer and other office equipment.
• Knowledge of methods and procedures in handling and accounting for money.
• Knowledge of basic math.
• Ability to perform mathematical computations quickly and accurately.
• Ability to balance daily receipts and disbursements.
• Ability to process, manage and maintain confidential information.
• Ability to communicate effectively both verbally and in writing.
• Ability to consistently function courteously and effectively in stressful situations.
• Ability to establish and maintain satisfactory working relationships with other County employees and the general public using patience and tact.
• Ability to consistently demonstrate professionalism, courtesy, and tact in telephone interactions.
• Ability to deal with difficult people, handle complaints, and display good listening skills.
• Ability to be attentive to details, work under pressure, and meet deadlines.
• Ability to accurately perform alphanumeric data entry and to access and retrieve information in the County's computerized record system.
• Ability to make moderately complex decisions, in accordance with laws, rules, regulations, and departmental policies and procedures.
• Ability to follow verbal and written instructions.
• Ability to move material/boxes weighing up to 50 pounds from floor level to counter height.

Training and Experience

• Graduation from high school or equivalent education, and
• Two years of specialized business courses or related trades training and one year experience in processing and accounting for large sums of money, or
• Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.

• A drug screen is required prior to final offer of employment.
• A criminal background check is required.
• A data entry and keyboarding test is required.

• 
  Applicants must be available for mandatory overtime some weekdays and/or Saturdays.