November 7, 2024

IBC Bank

Laredo

FULL TIME

Teller Auditor

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type:

Full time

This is an in-office position.

Department:

420 Branch Administration

Job Summary:

The Teller Auditor position is responsible for mitigating losses by conducting quarterly cash audits, monitoring cash limits, work teller reconciliations, conduct research on any outages, and ensure outages are reported. Also assists Tellers with override transactions, Reg CC holds and training.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

Conduct assigned quarterly cash audits
Conduct research on teller related issues and cash box and/or vault outages
Monitor cash limits and ensure weekly cash orders are timely
Monitor work teller reconciliation and report outages
Formulate reports to review and evaluate the overall teller operations of the Market
Facilitate transaction overrides and customer portfolio approvals to expedite customer experience while mitigating loss
Provide branch staff with immediate feedback based on audit findings and observations
Provide Branch manager with feedback from overall branch assessment to aid in employee development, coaching and completion of performance evaluations
Flexible to travel and assist other branches
Flexible to perform the functions of a teller
Initiate teller set ups to ensure tellers can perform job duties
Attend, participate and facilitate in meetings as needed
Perform other duties as assigned