Job Opportunities in United States

Hybrid work schedule - Candidates must be located in the San Antonio, TX market

Do you want to join an organization that invests in you as a Program Manager? HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
As the Program Manager, you will manage the day-to-day operational performance related to revenue flow, provider credentialing and enrollment, HR, and payroll for all providers in the HM/EM programs. You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Program Manager like you to be a part of our team.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.

Job Summary and Qualifications

What you will do in this role

• Manage onboarding process for assigned programs to include all day-to-day operations.
• Manage provider credentialing and enrollment process; ensuring completion is done in a timely fashion to expedite revenue flow.
• Update and maintains all provider enrollment/credentialing files as necessary.
• Completes all necessary steps for provider terminations to stop the enrollment process.
• Provides effective communication with providers and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs.
• Manages the development of documentation methods utilized in the onboarding process.
• Maintains and stores documentation throughout the onboarding process through Practice Greenlight.
• Coordinates the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks).
• Responsible for the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program providers.
• Receives and processes information about proposed provider change(s) from management, regional directors and facility medical directors.
• Facilitates and coordinates with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for providers.
• Responsible for administering provider scheduling via online scheduling platform
• Manages the payroll process for providers ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion.
• Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Provider Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team.

Required Experience and Skillset

• Bachelor’s degree in health or business administration or related field
• 2 years' experience working in healthcare environment
• Working knowledge of Microsoft Office Suite (Excel, Power Point, Word, Outlook)
• Experience related to project management, physician practice management, or support service operations is preferred.

Skills

• Communication skills: Effective communication with stakeholders and team members.
• Time management:Managing multiple tasks and deadlines
• Problem-solving:Navigating unexpected developments strategically.
• Attention to detail: Ensuring accuracy and precision.
• Organizational skills: Managing projects effectively

Physician Services
Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Program Manager WFH opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.