Job Opportunities in United States
September 4, 2024
Huntsville Hospital Health System
Decatur
FULL TIME
Office Coordinator, Full Time, Days
Overview:
1. Greets patients and visitors in a prompt, courteous, and helpful manner.
Communicates effectively with patients and/or family members to obtain needed patient information.
2. Responsible for excellence in customer service and ensuring patient needs are met.
3. Responds to routine requests for information/service and directs visitors/patients to appropriate medical staff.
4. Adheres to office scheduling policies and makes and cancels appointments including but not limited to office visits, tests, and procedures through the office scheduling system and hospital system. Obtain pre-certification and/or referrals for patient appointments when necessary.
5. Logs all no shows/cancelled appointments and calls patients to reschedule as needed.
8. Answers telephone in a timely manner, screens calls, takes messages, consults, and provides information.
9. Checks out patients, collects co-pays and payments on account balances and completes end of day deposit according to policy.
10. Manages and maintains physician and clinic schedules appropriately. Updates office schedule regularly for patient additions/cancellations.
11. Completes assigned responsibilities in an appropriate time frame.
12. Demonstrates flexibility when involved in changing situations.
13. Demonstrates professionalism in appearance and actions.
14. Attends required meetings. Participates in staff development and education activities.
15. Maintains work area and lobby in neat and orderly manner.
16. Maintains patient confidentiality.
17. Creates referrals in the scheduling system in a timely manner.
18. Other duties as assigned.
Qualifications:
Acts as collaborative member of the clinic team in providing continuity of and quality patient care. Responsible for the day to day operations of a physician clinic, to include the effective management of clinical systems, human resources, financial and environmental management. Coordinates activities of the front office for scheduling patient office visits, procedures and tests with proficiency and compliance. Inputs patient data for claims. Provides secretarial support for physicians and administrative staff. Promotes collaborative practice with other departments within the organization, providers and clinics, always exhibiting the ability to work with others to find solutions to difficult human, technical or administrative problems
Responsibilities:
Key Responsibilities / Essential Functions:
1. Greets patients and visitors in a prompt, courteous, and helpful manner.
Communicates effectively with patients and/or family members to obtain needed patient information.
2. Responsible for excellence in customer service and ensuring patient needs are met.
3. Responds to routine requests for information/service and directs visitors/patients to appropriate medical staff.
4. Adheres to office scheduling policies and makes and cancels appointments including but not limited to office visits, tests, and procedures through the office scheduling system and hospital system. Obtain pre-certification and/or referrals for patient appointments when necessary.
5. Logs all no shows/cancelled appointments and calls patients to reschedule as needed.
6. Verifies insurance for procedures, tests, and makes referrals as needed.
7. Enters and updates patient information in the computer system to include place of service, insurance type, policy holder, provider of service and referring physician.
8. Answers telephone in a timely manner, screens calls, takes messages, consults, and provides information.
9. Checks out patients, collects co-pays and payments on account balances and completes end of day deposit according to policy.
10. Manages and maintains physician and clinic schedules appropriately. Updates office schedule regularly for patient additions/cancellations.
11. Completes assigned responsibilities in an appropriate time frame.
12. Demonstrates flexibility when involved in changing situations.
13. Demonstrates professionalism in appearance and actions.
14. Attends required meetings. Participates in staff development and education activities.
15. Maintains work area and lobby in neat and orderly manner.
16. Maintains patient confidentiality.
17. Creates referrals in the scheduling system in a timely manner.
18. Other duties as assigned.
Qualifications:
Education: High School Diploma or Equivalent
Latest Job Opportunities
October 29, 2024
Actalent
Lab Technician - Entry Level No Experience Needed
Windham
FULL TIME
View Details
Similar Jobs
August 15, 2024
TSA (Transportation Security Administration)
Transportation Security Officer
Fairbanks
FULL TIME
View Details
September 3, 2024
TSA (Transportation Security Administration)
Transportation Security Officer
Honolulu
View DetailsNew Jobs from This Company
October 26, 2024
Huntsville Hospital Health System
Clerical Administrative Asst, Wellness Center, FT-1st Shift
Athens
FULL TIME
View Details
October 26, 2024
Huntsville Hospital Health System
Clerical Administrative Asst, Wellness Center, PT-1st Shift
Athens
PART TIME
View Details
September 17, 2024
Huntsville Hospital Health System
Patient Access Rep, Athens-Limestone, PT-Shift Varies
Athens
PART TIME
View Details
September 17, 2024
Huntsville Hospital Health System
CLN Medical Assistant, Athens-Limestone, FT-Float
Athens
FULL TIME
View Details
September 17, 2024
Huntsville Hospital Health System
Clerical Administrative Assistant, Athens-Limestone Wellness Center, PT-2nd Shift
Athens
PART TIME
View Details