Job Summary: We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will provide exceptional service to customers, resolve inquiries, and ensure customer satisfaction. Duties: - Respond to customer inquiries via phone, email, and in-person - Provide information about products and services - Process orders, returns, and exchanges accurately - Maintain customer records and update information in the database - Assist with resolving customer complaints in a professional manner - Collaborate with other departments to address customer needs effectively Qualifications: - Proven experience in customer service or a related field - Strong computer literacy with proficiency in data entry - Excellent phone etiquette and communication skills - Ability to multitask and prioritize tasks effectively - Knowledge of office management procedures -Experience with project coordination is advantageous Benefits: - Competitive salary - Opportunities for career growth and development - Supportive work environment - Paid time off and holidays If you are a detail-oriented individual with excellent communication skills and a passion for providing outstanding customer service, we encourage you to apply for this exciting opportunity as a Customer Service Representative. Job Type: Full-time Pay: $21.00 - $23.00 per hour Expected hours: 40 per week Benefits:
401(k)
Paid time off
Schedule:
8 hour shift
Ability to Relocate:
Springfield, TN 37172: Relocate before starting work (Required)